[Hiring] Strategic Account Manager @Mission Critical Group

Role Description

The dedicated Strategic Account Manager owns MCG's deepest, highest-value data center relationships. Strategic accounts are few by design — partnerships that are earned, not declared — and each one warrants dedicated ownership, executive sponsorship, and a multi-year account plan. You will carry a very small, premium book of data center accounts and be measured on the depth, durability, and growth of those relationships. The priority is to develop new customer relationships: retain, expand, and co-create.

• Your book: 2–4 named Strategic accounts, the top of MCG's data center customers.
• Each account paired 1:1 with dedicated Inside Sales and Solutions Architect support.
• Executive sponsors assigned per account; you orchestrate that sponsorship.

What you'll do:

• Own a multi-year strategic account plan for each account — relationship map, total available market mapping, integration into data center development, and a co-created joint solution roadmap.
• Build and maintain C-suite and technical-leadership relationships on both sides, orchestrating MCG executive sponsorship into the account.
• Drive expansion across MCG's full power-infrastructure portfolio; grow wallet share and protect the installed base.
• Lead your dedicated account team (1 Inside Sales + 1 Solutions Architect), and pull in Project Management, Estimating, and Services Sales to land complex, multi-phase capital programs.
• Own accurate forecasting and a healthy, well-qualified pipeline in Salesforce through long capital-project cycles.
• Serve as the voice of the customer back into MCG product, delivery, and leadership.

Qualifications

• 10+ years of strategic/enterprise account management or capital-equipment sales, ideally in data center, mission-critical power, electrical infrastructure, or industrial capital projects.
• Track record owning $50M+ relationships and orchestrating long, multi-stakeholder, technical sales cycles to close.
• Comfort operating at the executive level and running a consultative, co-creation motion.
• Strong commercial and contractual instincts; disciplined Salesforce/forecasting hygiene.

Requirements

• First-year success: Deepened, multi-year account plans live for every account; measurable expansion in wallet share and pipeline; executive sponsorship active; clean forecast and a protected, growing installed base.

Company Description

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.