[Hiring] Strategic Account Manager @S:23 Recruitment

Role Description

A global telco company is looking for a Strategic Account Manager to drive deep, strategic engagement across a defined set of enterprise accounts in Sweden. You'll get to know each customer's industry landscape inside out, identify large opportunities, and work closely with the customer success team to deliver a genuinely strong customer experience.

You'll report to the Head of Sales, Northern Europe, within the Customer Success Group's Account Management team.

Key Responsibilities

• Build 2-3 year strategic account plans for your assigned accounts
• Grow the business's wallet share and position it as a strategic partner for digital transformation
• Identify and pursue large, multi-tower, multi-year, multi-product engagements
• Deliver order book and revenue targets quarter on quarter
• Lead with a solution-selling approach, bringing the business's point of view to the customer
• Work complex deals and build relationships at CXO level
• Lead negotiations and deal closure, aligning bid management, solutions, legal and commercial teams
• Own pipeline and account health in Salesforce, using C-level mapping to speed up closures
• Grow the existing customer base through ethical sales practices and drive improvement in NPS
• Track and report on market and competitor activity

Qualifications

• Engineering degree (B.E./B.Tech) or equivalent, ideally with a Master's in Management
• 8-12 years of enterprise sales or account management experience, including 5+ years in technology product sales
• Fluent in Swedish and English
• Background in cloud, IT, systems integration or telecoms account management
• Experience working within large enterprise environments
• Specialisation in networking, or past experience in technical/telecom solutions sales, preferred
• Comfortable liaising proactively across product, marketing, finance and operations
• Relevant technical sales or account management certifications an advantage (Cisco, Microsoft, cloud, security, SD-WAN, UC)

Benefits

• Own strategic growth across a defined set of Nordic enterprise accounts
• Sell a full digital infrastructure portfolio: network, cloud, security, UC and more
• Backed by a global network present in over 200 countries, serving over 300 of the Fortune 500
• Real autonomy to shape account strategy and pursue large, multi-year deals
• Part of a business investing heavily in Northern Europe growth
• Competitive salary package