[Hiring] Strategic Account Manager @Innodata

Role Description

Strategic Account Manager wanted by Innodata, Inc. in San Francisco, CA.

• Coordinate with internal teams, such as data engineers, analysts, and project managers, to ensure timely and successful delivery of client projects;
• Monitor project progress, identify potential risks or issues, and proactively address them to ensure client satisfaction;
• Manage project scope, timelines, and budgets, and communicates any changes or updates to clients promptly;
• Serve as the primary point of contact for assigned accounts, managing client relationships, and ensuring high levels of client satisfaction;
• Conduct regular client meetings, presentations, and status updates to ensure effective communication and project progress;
• Architect cross-functional delivery plans with technical and operations teams, managing risk and iteration at scale;
• Present insights and program expansion strategies to product, safety, and procurement leads to client;
• Shape roadmap of emerging services based on client need and delivery capability;
• Develop and implement account plans to ensure client retention and long-term partnerships.

Qualifications

• Master’s degree in Business Administration, Marketing or a closely related field and 2 years of progressive, post-baccalaureate experience in any related occupation.
• Must have 2 years of experience in managing senior level client engagements end-to-end from strategy design through execution, to align strategic priorities with operational delivery.
• Must have 2 years of experience in crafting strategies for operational or technology-driven initiatives, using both quantitative and qualitative research methods. Any required experience may have been gained concurrently.

Requirements

• The salary for this position is $183,102 USD per year.

Application Instructions

• Please apply at innodatacareers.com or send resume to [email protected] and place job title in Subject line.
• Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process.
• To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at FTC Job Scams .
• If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at [email protected] and consider reporting it to the FTC at ReportFraud.ftc.gov .