[Hiring] Sr. Account Manager, Executive Accounts @USA TODAY Co.

Role Description

Are you passionate about digital marketing, client success, and using data to drive results? We’re looking for an Account Manager who can build strong client relationships while helping businesses get the most from their marketing investment.

As a Sr. Account Manager, you’ll serve as a trusted marketing partner and primary point of contact for your clients after the sale. You’ll help develop and manage advertising strategies across channels including:

• Paid search
• Programmatic display
• Social media
• Digital and print media

This is a great opportunity for someone who enjoys the combination of client relationship management, digital marketing strategy, analytics, and problem solving. You’ll collaborate with Sales, Optimization, Digital Solutions, and Ad Operations teams to deliver an exceptional client experience and measurable results.

What You’ll Do

• Build and grow strong client relationships, serving as a trusted advisor for their marketing needs.
• Partner closely with Sales and Optimization teams to understand client goals and develop effective digital marketing strategies.
• Manage and anticipate client expectations while maintaining proactive, transparent communication.
• Lead regular client performance conversations, translating campaign data into clear insights, recommendations, and next steps.
• Monitor campaign performance and identify opportunities to improve results and maximize client ROI.
• Help clients understand and leverage marketing solutions across paid search, display, social media, organic presence, digital, and print channels.
• Recommend new strategies and advertising solutions based on performance trends, changing business needs, and emerging marketing opportunities.
• Collaborate with internal teams to troubleshoot challenges, optimize campaigns, and ensure client objectives are met.
• Help create a consistent marketing approach across multiple channels and platforms.
• Stay informed on digital marketing trends, advertising technology, analytics, and evolving best practices.
• Look for opportunities to strengthen client partnerships, improve workflows, and deliver an outstanding customer experience.

Qualifications

• 3+ years of client-facing account management, customer success, or client service experience.
• 2+ years of experience managing digital advertising campaigns.
• Strong knowledge of digital marketing strategies and channels, including PPC/paid search, programmatic display, paid social, email marketing, lead generation, and digital analytics/GA4.
• Experience reviewing campaign performance and translating data into actionable client recommendations.
• Proven ability to build strong relationships and communicate confidently with clients.
• Strong analytical and problem-solving skills with a proactive approach to identifying opportunities.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively across Sales, Operations, Optimization, and other cross-functional teams.
• Comfortable working in a fast-paced, evolving digital marketing environment.
• Strong attention to detail with the ability to manage multiple clients and priorities.
• Working proficiency with Excel and PowerPoint.
• Google Ads and Google Analytics certification.

Requirements

• Bachelor’s degree in Business, Marketing, Advertising, Communications, Economics, Finance, Public Relations, Journalism, English, or a related field.

Benefits

• The annualized base salary for this role will be $70,000.00 - $82,000.00. Variable compensation is not reflected in these figures and based on the role may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.

Company Description

USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees.

In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.’s Recruitment Department at [email protected]. Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.