[Hiring] Sponsorship Fulfillment Associate @Pavilion

Role Description

The Sponsorship Fulfillment Associate will own the delivery execution for all sponsorship contracts post-close. This role proactively coordinates across Sales, Marketing, Operations, Finance, and Member Experience teams to ensure every sponsor commitment is executed on time and up to standards and that there is open communication and clear expectation management with our sponsors.

Key Responsibilities:

• Serve as the sponsor's main point of contact for delivery questions from contract signature through event/campaign completion.
• Track all contracted deliverables per sponsor (webinars, dinners, conference assets, etc.) and maintain a delivery calendar/status tracker.
• Provide Finance and Accounting with the delivery dates of all items in sponsor contracts so that the revenue can be properly recognized and notify of changes or cancellations promptly.
• Co-ownership with Marketing on co-branded content (webinars, ebooks, etc.) timelines and assets and promotion strategy.
• Coordinate with Events/Member Experience on sponsored dinner logistics and guest management.
• Proactively flag execution risks (timeline slippage, missing assets, unclear scope) to internal owners before they become sponsor-facing problems.
• Send sponsors regular status updates ahead of key milestones (e.g., GTM conference).
• Partner with Sponsorship Sales on handoff at contract signing.

Qualifications

• 2+ years in account management, client success, or program/project coordination.
• Strong cross-functional coordination skills; comfortable chasing internal owners without formal authority over them.
• Experience managing multiple concurrent timelines/deliverables.
• Clear, proactive written and verbal communication for external-facing updates.

Requirements

• On-time delivery rate against contracted sponsor commitments.
• Escalation rate (issues caught proactively vs. surfaced by sponsor).

Benefits

• Flexible remote environment built on collaboration, accountability, and kindness.
• Ability to positively influence and impact the lives of our members throughout the globe by enabling professional and personal development.
• Join a mission-driven organization that prioritizes the professional growth of its members above all.
• Engage with some of the brightest minds in various industries and gain insights that can propel your own career forward.
• Enjoy the flexibility of remote work along with the opportunity to develop new skills and advance within the company.