[Hiring] Software Account Manager @Fieldwire

Role Description

Fieldwire’s is the world’s most trusted field management solution for construction teams on projects of any scale. Our customers are the heart of our business and Fieldwire’s Account Management Team is responsible for managing our largest and most strategic relationships. The Account Management Team are highly consultative and collaborative, working closely with customers and a range of colleagues across the Hilti business. Account Managers own both the retention and growth of their accounts, networking at all levels of our customers' business. Due to continued success, we are expanding our team and we’re looking for a well-rounded strategic operator who can both build strong relationships within key customers and manage projects with the Construction Success Team to engage with customers at scale.

What you’ll be doing

• Expand existing customers
• Multi-Threading within existing accounts
• Manage all contract renewals and lead negotiations with our customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with our Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

Qualifications

• 5+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• Construction Experience a plus
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Metrics driven mindset
• Strong work ethic to work with urgency
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented
• Fluent in German

Requirements

• B2B transactional experience
• SaaS environment experience
• Construction/real estate experience
• Experience with Salesforce.com

Benefits

• The field-first construction platform for less busywork and more building.
• Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform.
• Unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish.
• Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions.
• As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job.

Company Description

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.