[Hiring] Senior Relationship Manager @WEX

Role Description

The Senior Relationship Manager role is within the market-leading Global Travel division, working one of WEX’s most strategic accounts. Reporting to the Head of the Americas, Strategic leader, this exciting role requires someone with a strong Executive Presence, who can drive growth, effectively manage internal and external stakeholders, and develop deep productive relationships.

• Leading commercial strategy, growth and goal delivery for premier Global Travel Accounts in the Americas (primary account in the US, and two other accounts, one in South America).
• Collaborating with our partners in a manner that creates opportunity for greater mutual value creation.
• Working closely with domestic and international leadership, go-to-market and account management teams, as well as Operations, Finance, Product, WEX Bank, and associated Lines of Business relationship management.
• Creating a joint value creation roadmap and moving both organizations toward delivery.
• Collaborating tightly with international team members for joint success.
• Developing and executing on comprehensive communication, solution, commercial, consultation strategies that secure and grow utilization of WEX solutions and services globally.
• Maintaining current charge volume activity and accurate forecast information.
• Recommending strategies for improvement based on market research and competitor analysis.
• Attend applicable trade shows.
• Engaging effectively with senior leadership at partner and customer organizations to secure trust, build mutual ambition and develop advocacy within various levels of those organizations.
• Establishing effective and complex commercial, technical, product and operational arrangements to enhance and secure WEX’s position while benefiting the partner organization’s success and mutual benefit of the relationship.
• Delivering against annual revenue growth plan in support of organization strategy and objectives.

Qualifications

• Bachelor’s Degree in business or related field preferred.
• 8+ years of experience in relationship management, supporting enterprise clients.
• MUST have payments industry knowledge and experience.
• Proficiency in financial modeling and data interpretation.
• Strong skills in Excel, Tableau Google Suite or equivalent tools.
• Experience in the online travel agency industry is preferred.
• Ability to build and deliver multi-leveled presentations effectively, with strong communication and data story-telling that drives business impact.
• Ability to speak Spanish is a plus, but not required.

Requirements

• Collaborative – Works effectively across functions, fostering strong partnerships with internal teams and external stakeholders. Proven ability to influence to drive results.
• Detail-oriented: Strong focus on organization and accuracy and quality of work.
• Resilient & Adaptable – Comfortable operating in a fast-changing payments landscape and handling complexity and ambiguity.
• Communication: Exceptional presentation skills; capable of commanding a room of senior executives and internal global leaders.

Benefits

• Health, dental and vision insurances.
• Retirement savings plan.
• Paid time off.
• Health savings account.
• Flexible spending accounts.
• Life insurance.
• Disability insurance.
• Tuition reimbursement.
• Comprehensive and market competitive benefits designed to support personal and professional well-being.

Pay Range

$120,700.00 - $150,500.00