[Hiring] Senior Director of Client Relations @HealthOp Solutions

Role Description

This is a highly visible, strategic leadership opportunity for an experienced healthcare professional who thrives at the intersection of client relations, consulting, finance, data analysis, and complex contract negotiation.

As the Senior Director of Client Relations, you will work in a fully remote environment, partnering directly with healthcare organizations and senior decision-makers to:

• Strengthen client relationships
• Evaluate financial and operational performance
• Identify opportunities for growth
• Lead sophisticated payer and healthcare contracting initiatives

This position goes beyond traditional account management. You will serve as a strategic advisor to clients, using:

• Financial analysis
• Market research
• Healthcare data
• Industry expertise

The ideal candidate brings a consulting mindset, strong executive presence, sophisticated negotiation skills, and experience working within the payer, provider, or government healthcare landscape.

Qualifications

• Strategic, forward-thinking professional who can evaluate complex healthcare business challenges from both operational and financial perspectives
• Experienced healthcare consultant or client relations leader with exposure to payer, provider, or government healthcare organizations
• Skilled at building trusted relationships with executives, healthcare organizations, payers, and other key stakeholders
• Comfortable leading sophisticated negotiations and renegotiating complex healthcare contracts
• Strong financial acumen with the ability to understand the financial impact of contract terms and strategic business decisions
• Advanced analytical thinker who can interpret complex datasets, identify trends, and translate findings into actionable recommendations
• Highly proficient with Excel and comfortable developing financial models, analyses, reports, and executive-level presentations
• Experienced conducting market, financial, operational, and healthcare industry research
• Able to move between high-level strategic thinking and detailed analysis depending on the needs of the client or organization
• Confident communicating complex information to senior executives and decision-makers
• Comfortable challenging assumptions, identifying opportunities, and developing creative solutions to complex problems
• Experienced with healthcare carve-out structures, coding, methodologies, or related reimbursement and contracting concepts
• Highly organized and capable of managing multiple sophisticated client relationships, negotiations, and strategic initiatives simultaneously

Requirements

• Bachelor's degree in Business Administration, Finance, Healthcare Administration, Economics, Accounting, or a related field
• Minimum 5–6 years of relevant professional experience in healthcare consulting, client relations, contracting, finance, payer/provider strategy, government healthcare, or a related field
• Demonstrated experience working within the payer, provider, or government healthcare environment
• Experience with healthcare carve-out structures, coding, methodologies, or related contracting/reimbursement concepts
• Demonstrated experience negotiating and renegotiating healthcare contracts
• Strong financial analysis and business acumen
• Advanced proficiency with Microsoft Excel
• Experience analyzing complex financial, operational, or healthcare datasets
• Experience conducting research and translating findings into strategic recommendations

Benefits

• No traditional benefits package currently offered
• Unlimited PTO

What Success Looks Like

Success in this role means becoming a trusted strategic partner to clients—not simply responding to requests. The Senior Director of Client Relations will anticipate client needs, uncover opportunities through data and research, strengthen financial and contractual positions, and bring thoughtful solutions to complex healthcare business challenges.

The right individual will combine the relationship-building skills of an experienced client executive, the analytical capabilities of a healthcare consultant, and the financial and negotiation expertise necessary to successfully navigate sophisticated healthcare contracts and strategic initiatives—all while operating effectively and independently in a fully remote environment.