[Hiring] Partnership Coordinator @S Knights Recruitment

Role Description

Are you an organised and customer-focused administrator who enjoys building relationships, coordinating projects, and supporting external partners? Do you thrive in a fast-paced environment where no two days are the same?

This is an exciting opportunity to join a growing organisation within the Employability and Skills sector as a Partnership Coordinator. Working closely with Partnership Managers and internal teams, you'll play a key role in delivering outstanding support to customers and partners while ensuring the smooth coordination of learning programmes, reporting, administration, and operational activities.

This role also offers genuine career progression, with the opportunity to develop into a Partner Relationship Manager position as the organisation continues to grow.

Qualifications

• Experience supporting external customers, partners, or stakeholders.
• Strong administrative experience within a busy, fast-paced environment.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Experience using CRM systems, learning management systems (LMS), or similar databases.
• Excellent written and verbal communication skills.
• Experience delivering high-quality customer service.
• Good attention to detail and a commitment to maintaining accurate records.
• Competence using Microsoft Office, including Word, Excel, Outlook, and Teams.
• Confidence communicating professionally by telephone and email.
• Experience working within a target-driven environment.

Requirements

• Supporting Partnership Managers with day-to-day coordination, reporting, documentation, and partner communications.
• Coordinating customer and partner activities while maintaining accurate records and databases.
• Providing administrative support across learning programmes and partnership activities.
• Producing regular reports from internal systems to support operational and quality processes.
• Supporting programme scheduling, learner reporting, and data management.
• Raising invoices and maintaining accurate financial and administrative records.
• Tracking renewals, payments, and key operational activities.
• Managing shared inboxes and responding promptly to customer and partner enquiries.
• Supporting online and face-to-face meetings, events, and engagement activities across the UK when required.
• Preparing reports, presentations, and business documentation.
• Maintaining organised digital filing systems and ensuring data accuracy.
• Working collaboratively across multiple departments to improve processes and deliver excellent customer service.

Benefits

• Remote working.
• Structured training on internal systems and processes.
• Opportunity to work across partnership, learning, and operational functions.
• Supportive and collaborative working environment.
• Genuine career progression towards a Partnership Manager role.
• Opportunity to contribute to the growth of a developing Central Services team.