[Hiring] Partner Success Manager II @Project Management Institute

Role Description

PMI is looking to hire a Partner Success Manager II who will drive new client acquisition, consumption of PMI products and account management of existing clients through key growth strategies and targeted account plans. The position is pivotal in strengthening the company’s market presence and achieving regional and organizational targets.

• Work with Regional leadership to identify regional Key Accounts.
• Own, develop, implement, and maintain account plans to include expansion into the executive relationships and project/delivery networks within each account.
• Adhere to company standards around CRM usage.
• Attain business targets through revenue generation of PMI products within new and existing accounts and expand B2B Key Account customer base.
• Serve as a primary relationship leader within the region/country to key organizational stakeholders in the market, while collaborating with other PMI staff to drive regional targets.
• Work in close coordination with peers in other regions to drive a singular account plan that can be leveraged across regions.
• Build an effective industry network where applicable and in alignment with region priorities.
• Bring back sensing data within Key accounts so that PMI can remain on the pulse of the profession and respond appropriately.
• Expand PMI’s Council within the region through active recruitment.
• Drive various account strategies in collaboration with internal audiences (marketing, client engagement, sales execution) to deepen relationships.
• Host and attend networking events and raise the profile of PMI and brand awareness in the region/country.
• Develop and maintain detailed knowledge of PMI strategy, current and emerging solution capabilities and strategic direction for advocacy efforts and team capabilities.
• Maintain accurate pipeline and partner data to facilitate business intelligence, marketing and key performance indicators.
• Compile data driven reports on account progress, goals, and forecasts for regional teams and stakeholders.
• Prioritize high-value initiatives and ensure teams are focused on the areas with the highest return on financial, time, and people investment.

Qualifications

• Bachelor’s degree or equivalent experience in business, or another field relevant to this role preferred. Master’s degree is a plus.
• Minimum of 5 years of business development experience and managing complex sales cycles with B2B selling process to multinational companies.
• 5+ years’ experience in process improvement, knowledge sharing, forecasting/budgeting, and financial analysis, and strategic account planning.
• Experience working in sales environment in a growing global organization or similar product environment.
• Hands-on CRM experience highly desired.
• Successful advocacy with corporations and/or government.
• Multiple language skills preferred, as applicable by region.
• PMI Certifications a plus.
• Achieved quota/annual targets in your previous roles as an individual contributor.
• Affinity to learn about products and services to accurately answer client questions and make recommendations.
• Strong presentation skills to senior level global audiences ranging from the large stage to select roundtable venues in premier and official settings.
• Technologically savvy and a proponent of digital technology - the convergence of mobile, analytics, context-rich systems, and the cloud.
• Ability and willingness to become thoroughly familiar with project management, the profession, and PMI to build credibility and respect with customers.
• Ability to work in a fast-paced team environment and support team goals with a rapidly growing organization.
• Superior organizational and time management skill sets.
• Travel up to 25%.

Benefits

• An excellent total package, with compensation and benefits based upon your geographic location.
• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time.
• Award and bonus opportunities.