[Hiring] Partner Relations Manager @XM Careers

Role Description

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
• Act as the main contact for Partners, fostering strong relationships through personalised support
• Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
• Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
• Communicate ideas and suggestions for platform improvements to the Business Development teams
• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
• Undertake any other relevant task as assigned

Qualifications

• Degree in a business-related field
• At least 2 years of experience in a similar position
• Fluent Mongolian speaker with excellent oral and written skills in English
• Ability to build and maintain excellent business relationships
• Strong interpersonal and communication skills
• Target-oriented and resourceful
• Ability to work autonomously and under pressure

Benefits

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Company Description

All applications will be treated with strict confidentiality!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.