[Hiring] Partner Account Specialist @Genetec

Role Description

The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite.

• Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions.
• Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement.
• Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec.
• Educate partners on SC SaaS product offerings, value propositions, and ideal use cases.
• Guide partners on how and when to position SC SaaS to end users for maximum impact.
• Support partners in overcoming objections and building confidence in selling SC SaaS.
• Track and report on SC SaaS engagement, pipeline growth, and closed deals.
• Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio.
• Reinforce training through product demonstrations, sales guidance, and real-world application.
• Act as a trusted advisor, helping partners leverage Genetec’s ecosystem to drive success.
• Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines.
• Work with partners to increase pipeline activity and close rates for SC SaaS.
• Follow up on assigned leads, ensuring timely engagement and conversion.
• Support transactional business, including small- to medium-sized system designs and associated BOMs.
• Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions.
• Provide technical support by liaising with technology partners to address product integration questions.
• Work closely with other CDS’s and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies.

Qualifications

• 5+ years of experience in inside sales, partner development, or technology sales.
• Proven ability to drive product adoption and enablement in a remote sales environment.
• Strong knowledge of channel sales and SaaS sales models.
• Exceptional communication skills, with the ability to engage and influence partners remotely.
• Experience managing a sales pipeline and tracking adoption metrics using CRM tools.
• Requires travel to partner sites. Preference is candidate lives in territory.

Requirements

• Growth and revenue generation from Certified Partners.
• SC SaaS adoption rate and number of Certified Partners actively selling it.
• Conversion rate of Certified Partners to Unified and Unified Elite.
• Partner engagement in training and enablement initiatives.
• Pipeline growth and closed deals across all Genetec solutions.

Benefits

• Attractive compensation package with 401K match.
• Training Tuition Reimbursement Program.
• Work-life balance with a flexible working schedule.