[Hiring] National Account Manager @CorVel Corporation

Role Description

The National Account Manager provides customer services for one or more new or established accounts. This role is responsible for interacting with customers on an executive level and understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing excellent service, commitment to the customer, and introducing additional services. This is a remote position.

• Serve as the primary strategic leader and executive point of accountability for assigned national accounts
• Build and maintain trusted relationships with client executives and key decision makers
• Develop and execute account strategies focused on retention, growth, operational excellence, and customer success
• Proactively identify risks, trends, and improvement opportunities, implementing solutions before issues impact performance
• Lead executive business reviews, delivering actionable insights, performance results, and strategic recommendations
• Drive cross-functional collaboration to ensure fulfillment of client commitments and achievement of service objectives
• Oversee resolution of complex service, operational, and contractual issues through effective leadership and stakeholder alignment
• Partner with operational and executive leadership to establish priorities, improve outcomes, and drive continuous improvement initiatives
• Identify opportunities for organic growth, service expansion, and enhanced customer value
• Lead renewal strategies and support contract negotiations to protect and grow key client relationships
• Additional duties as assigned

Qualifications

• Proven success managing complex national or strategic client relationships
• Demonstrated ability to influence executive stakeholders and lead cross-functional teams
• Excellent communication, presentation, and relationship management capabilities
• Data-driven mindset with the ability to translate analytics into actionable business strategies
• Strong business acumen, strategic planning, negotiation, and problem-solving skills

Requirements

• Bachelor’s Degree or higher
• 5+ years’ experience in account management, managed care, healthcare, insurance, or related industries

Benefits

• Comprehensive benefits package available for full-time regular employees
• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).