[Hiring] Large Group Manager @Amwins

Role Description

The Large Group Manager leads the Large Group team with clarity, consistency, and accountability, ensuring that workflows, people, and performance align with company goals while delivering a top-tier customer experience. This role combines subject matter expertise in Large Group and Mid-Market employee benefits with strong people leadership.

• Serve as the subject matter expert on Large Group and Mid-Market group benefits, providing guidance to the team, Sales, and cross-functional partners on plan design, underwriting, compliance, and market practices.
• Responsible for managing a team of 10. Coach and develop each team member through regular 1:1s, feedback, and individualized development plans that build technical and professional skill.
• Own performance management for the team, including goal-setting, performance reviews, and addressing performance gaps directly and constructively.
• Build, document, and continuously improve operational processes and procedures across all Large Group functions to ensure consistent, scalable execution.
• Drive team engagement and retention by fostering a positive, accountable, and growth-oriented culture.

Qualifications

• 4+ years of experience in the Group Benefits industry, with direct experience in Mid-Market or Large Group.
• Prior experience leading, managing, or coaching a team, ideally within account management, underwriting, or client service functions.
• Demonstrated subject matter expertise in Large Group plan design, underwriting concepts, compliance, and service delivery.
• Track record of building or improving operational processes and procedures in a fast-paced service environment.
• Experience partnering with or supporting a Sales team in a strategic, advisory capacity.

Requirements

• This position is remote or hybrid. East coast location preferred.

Benefits

• Pursuant to California regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses.
• California Pay Range: $110,000 — $120,000 USD