[Hiring] Key Partnerships Manager @Viewber

Role Description

As Key Partnerships Manager, you will be responsible for managing, retaining and growing a portfolio of important client relationships, while supporting the effective performance and development of the wider Partnerships team. This is a commercially focused, hands-on role combining account management, client relationship development, revenue growth, service delivery and cross-discipline teamwork. You will act as a trusted advisor to clients, developing a strong understanding of their businesses and identifying opportunities for Viewber to deliver additional value through its existing and future services.

The role requires someone who is equally comfortable:

• Developing, nurturing and strengthening long-term client relationships.
• Creating new opportunities and delivering sustainable growth from existing client accounts.
• Using data and insight to make commercially relevant recommendations.
• Delivering excellent service while balancing client expectations with operational and commercial requirements.
• Leading, coaching and supporting colleagues to achieve high standards.
• Being solution-focused, accountable and results-driven.

Qualifications

• 3+ years of account management experience, preferably within the property, outsourcing, technology or another service-led sector.
• Experience of managing commercially important or complex client relationships.
• 3+ years experience of solution selling, as transactional selling does not form part of our sales process.
• Demonstrable experience of retaining clients and generating additional revenue through upselling and cross-selling.
• Strong analytical skills and confidence using data to identify account trends, risks and opportunities.
• Excellent communication, presentation and stakeholder-management skills.
• Patience and perseverance when managing long-term outsourcing and account-development pipelines.
• The ability to work with fluidity, manage competing priorities and remain effective in a fast-moving environment.
• Experience of HubSpot or a similar CRM platform.

Requirements

• Commercially minded, highly organised and adaptable.
• Proactive approach to client management, revenue growth and team leadership.
• A minimum of three years experience working from home is essential.
• A professional and distraction-free home office set-up, in a dedicated room or space that can be closed off from other household members and interruptions.

Company Description

In short, we are a PropTech company that enables property professionals, including auctioneers, estate agents, online agents, property managers, social housing providers and landlords, to outsource property viewings, inspections and more.