[Hiring] (Junior) Account Manager @Tito & Friends

Role Description

This position would be a great fit for a recent graduate or junior professional.

• Take ownership of client communication and commercial processes. From first request to final booking, you ensure a smooth, professional, and efficient experience.
• Be the main point of contact for our Bulgarian and international clients.
• Manage incoming requests and prepare professional offers.
• Coordinate smoothly with internal operations and research teams.
• Build strong, long-term relationships and ensure recurring business.
• Spot opportunities to upsell and grow accounts.
• Keep client data and opportunities up to date in the CRM.

Qualifications

• Fluency in Bulgarian and English to deliver excellent client service.
• Organizational skills to handle multiple projects at once.
• Background in research, marketing, business, or similar to add value.
• Ability to learn fast on the job—even if this is your first client-facing role.

Benefits

• Remote work with an international, collaborative team.
• Exposure to clients across Europe.
• Hands-on onboarding and continuous development.
• Direct impact on company growth.
• Salary range: €1,400 – €1,700 gross/month depending on qualifications and experience.

Company Description

Talk Online Panel is a leading provider of proprietary online market research panels and communities across Central and Southeastern Europe. With over 1.6 million profiled respondents in 20+ countries, we deliver high-quality data and actionable insights to clients in market research, media, and consulting.

We combine 20+ years of experience with a fast-moving, entrepreneurial mindset. Our teams operate internationally, collaboratively, and with a strong focus on innovation and data quality.

The Swiss-based Tito & Friends holding group is an owner-managed group of companies employing some 200 people in 10 countries. The brand portfolio includes the Reppublika Data Analytics & Technologies media-tech toolbox, the market research firm Reppublika Research & Analytics and the panel provider Talk Online Panel.

• All our firms are run by management teams that are evenly gender- and age-balanced.
• We pride ourselves on a progressive, people-first environment that includes flexible hours and family-conscious schedules.
• Agile project management and cross-border workgroups.
• Dog-friendly offices.