[Hiring] Group Account Supervisor @Precision Medicine Group

Role Description

We are hiring a Group Account Supervisor responsible for managing and growing a book of business and for management of associated account team(s). You will set team direction ensuring the team has necessary resources and facilitate individual team member’s growth.

• Strategic Consultation:
  • Provide solid insights to strategic development process.
  • Has or develop a deep familiarity with the client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment.
• Client Relationship:
  • Develop and maintain senior-level relationships at multiple agency-of-record accounts (director level and above).
  • Touch base with senior-level clients regularly to ferret out any opportunities or issues early.
  • Communicate comfortably and productively (e.g. phone call) with any level of client at any time regardless of daily interactions.
  • Expand contacts within client/prospect organizations that will strengthen agency relationship(s).
  • Create atmosphere where issues regarding pricing, performance, and team can be constructively discussed.
• Agency Advocate:
  • Remove ambiguity and guides conversations to secure needed agency clarity.
  • Support the agency’s point of view at the highest levels of the client organization.
• Financial Management:
  • Oversee the development and maintenance of financial documents (scopes, forecasts, reconciliations, reports, etc).
  • Provide ongoing guidance to staff for pricing, revisions, and forecasting.
  • Report early and often on any changes to the financial picture.
  • Ensure that issues regarding clients/jobs are identified as early as possible and provide a rationale and guidance on next steps.
  • Problem-solve across the agency to address inefficiencies and communications gaps that impact profitability.
  • Identify and develop opportunities for organic growth and productivity.
• Tactical Management:
  • Review jobs supporting new strategies.
  • Work in lockstep with project managers and effectively troubleshoot issues that arise.
• Team Management:
  • Demonstrate mastery of more junior account responsibilities and can provide training and oversight on all as needed.
  • Supervise account team members, communicating clear goals and providing timely feedback.
  • Evaluate performance and skill level of account personnel.
  • Identify unmet training needs and training opportunities.
  • Monitor and balance scheduling and overall workload for the team.

Qualifications

• Minimum Required:
  • Bachelor’s Degree.
  • 7 years of agency experience.
  • May require travel domestically and/or internationally including overnight stays.
• Preferred:
  • Local to Boston, MA.
  • Pharma/healthcare agency launch experience.

Requirements

• Competencies:
  • Leadership.
  • Communication.
  • Analytical and Strategic Thinking.
  • Flexibility.
  • Initiative.

Benefits

• Discretionary annual bonus.
• Health insurance.
• Retirement savings benefits.
• Life insurance and disability benefits.
• Parental leave.
• Paid time off for sick leave and vacation.