[Hiring] Group Account Supervisor @Precision AQ

Role Description

We are hiring a Group Account Supervisor responsible for managing and growing a book of business and for management of associated account team(s). You will set team direction ensuring the team has necessary resources and facilitate individual team member’s growth.

• Strategic Consultation:
  • Provide solid insights to strategic development process
  • Has or develop a deep familiarity with the client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment
• Client Relationship:
  • Develop and maintain senior-level relationships at multiple agency-of-record accounts (director level and above)
  • Touch base with senior-level clients regularly to ferret out any opportunities or issues early
  • Communicate comfortably and productively (e.g. phone call) with any level of client at any time regardless of daily interactions
  • Expand contacts within client/prospect organizations that will strengthen agency relationship(s)
  • Create atmosphere where issues regarding pricing, performance, and team can be constructively discussed
• Agency Advocate:
  • Remove ambiguity and guide conversations to secure needed agency clarity
  • Support the agency’s point of view at the highest levels of the client organization
• Financial Management:
  • Oversee the development and maintenance of financial documents (scopes, forecasts, reconciliations, reports, etc)
  • Provide ongoing guidance to staff for pricing, revisions, and forecasting
  • Report early and often on any changes to the financial picture
  • Ensure that issues regarding clients/jobs are identified as early as possible and provide a rationale and guidance on next steps
  • Problem-solve across the agency to address inefficiencies and communications gaps that impact profitability
  • Identify and develop opportunities for organic growth and productivity
• Tactical Management:
  • Review jobs supporting new strategies
  • Work in lockstep with project managers and effectively troubleshoot issues that arise
• Team Management:
  • Demonstrate mastery of more junior account responsibilities and can provide training and oversight on all as needed
  • Supervise account team members, communicating clear goals and providing timely feedback
  • Evaluate performance and skill level of account personnel
  • Identify unmet training needs and training opportunities
  • Monitor and balance scheduling and overall workload for the team

Qualifications

• Minimum Required:
  • Bachelor’s Degree
  • 7 years of agency experience
  • May require travel domestically and/or internationally including overnight stays
• Preferred:
  • Local to Boston, MA
  • Pharma/healthcare agency launch experience

Requirements

• Competencies:
  • Leadership
  • Communication
  • Analytical and Strategic Thinking
  • Flexibility
  • Initiative

Benefits

• Discretionary annual bonus
• Health insurance
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave
• Paid time off for sick leave and vacation