[Hiring] Field Account Manager @Butler/Till, Inc.

Role Description

The Field Account Manager is a results-driven team player passionate about customer experience and overall account growth. Field Account Managers make a daily impact by providing stellar client service while generating new business for Butler/Till, increasing participation in our marketing programs. This role combines managing existing customer accounts with actively driving sales within those accounts, focusing on building strong relationships, identifying new growth opportunities, and ensuring end-to-end customer satisfaction while achieving sales and retention targets.

Successful Field Account Managers are confident, dynamic, and focused on the customer's best interests. They use their consultative skills and marketing expertise to understand client needs and share the benefits of a full-funnel marketing campaign, including branding, content creation, and paid search solutions. They also use industry knowledge and customer insights to make recommendations across our diverse marketing solutions that best support each customer's overall marketing strategy.

Qualifications

• 2+ years of experience in Account Management
• 2+ years of experience in end-to-end sales solutions
• Solution-focused sales experience with a strong understanding of consultative selling and sales strategies
• Proven track record in account management with cross-sell expertise
• Excellent communication and presentation skills
• Exceptional negotiation and closing skills
• Self-motivated, results-oriented, and able to thrive in a fast-paced environment

Requirements

• Bachelor's degree in Sales, Marketing, or Communication preferred - a combination of education and experience will be considered.
• 2+ years' experience with CRM software
• Experience marketing at larger scale events such as trade shows exhibiting
• Outside sales experience
• Experience with marketing products, branding, and digital marketing

Benefits

• Compensation range for this position is $49,000- $72,000
• Includes ESOP (employee stock ownership plan)
• Annual bonus
• Full benefits package
• Paid time off benefits, including 100% paid parental leave

Core Competencies

• CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: Working with teams and across the organization with ease
• OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances
• RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Travel Requirements

• All employees are required to attend in person for onboarding during their first week of employment and annually for the Shareholder's Summit held in June.
• Additional travel may be required for key/critical meetings & events.

Work Environment & Physical Demands

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate (i.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions.

Commitment to Diversity, Equity, Inclusion and Belonging

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

EEO Disclaimer

Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.