[Hiring] Director, Strategic Accounts, Health Systems @Thyme Care

Role Description

Thyme Care's health system partnership footprint is growing quickly across new markets. We're hiring an implementation and account management leader to own the full lifecycle of our partnered health system:

• Onboarding new accounts
• Integrating our care model with their clinical and operational teams
• Building durable operational relationships that make these partnerships perform

This role is the connective tissue between our health system partners and Thyme Care's internal clinical, product, and analytics teams. You'll be the day-to-day owner our partners rely on, and the internal advocate who ensures we deliver on what we've promised.

This is a highly visible opportunity to help shape a growing health system partnership portfolio from the ground up. You’ll work closely with growth leadership and partner executives while building the implementation and account management playbook that will support the team as it scales. It’s an ideal role for someone who wants meaningful ownership, enjoys creating structure from ambiguity, and is excited to help define a new model for oncology care.

Qualifications

• 8+ years of experience in healthcare, with meaningful time spent in health system operations, provider-facing implementation, or account management at a healthcare services or digital health company
• A track record of taking partnerships from signature to steady-state: you've run implementations, built joint operating models, and owned executive-level relationships
• Fluency in how health systems work: service line structures, care team roles, committee dynamics, and the realities of change management inside large provider organizations
• Familiarity with value-based care arrangements and programs; oncology experience is a strong plus
• Exceptional project management: you create structure, keep many workstreams moving, and never let a commitment slip
• A relationship-first operating style, paired with the directness to hold partners and internal teams accountable
• Comfort with ambiguity and an early-stage environment where you'll help define the playbook, not just run it
• Willingness to travel to partner sites regularly

Requirements

• Experience supporting oncology service lines, cancer centers, or oncology value-based programs
• Experience with clinical workflow integration, EHR-adjacent implementation, or care management program launches
• Exposure to ACO, MSSP, or health system-owned health plan operations

Benefits

• Base salary for this role is $149,000 - $175,000
• This position is also bonus-eligible
• Equity, benefits, and other opportunities at Thyme Care

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.