[Hiring] Director, Customer Business Unit @Celestica International LP

Role Description

The Global Business Unit Director is responsible for managing a team of multiple global program managers / Customer Focus Team leads or a group of customers' sub-division, or managing a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair, or design services.

• Contract and commercial management
• Account profitability and financial performance
• Overall Customer Satisfaction
• Developing and executing Account Plans for growth
• Pricing and quoting (supervising activities from Sales, SCM, Quoting, and CFT)
• Identifying customer needs and expectations and opportunities for growth
• Supporting Sales and Business Development for new and competitive business quotes
• Coordination of new program introductions and product transfers between sites

Qualifications

• Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance, and team leadership.
• Working knowledge of EMS/JDM/ODM business engagement models.
• Experience in working with contemporary supply chain management principles, practices, and buying behaviors.
• Demonstrated ability to achieve financial performance objectives in both revenue and profit.
• Comfort with key operational and financial metrics; with a track record of always knowing your numbers.
• Significant experience with information and management systems—not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations.
• Five years of experience in Account Management, Business Development related roles with a proven track record.
• Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment.
• Strategic thinking combined with a capability to deep-dive day-to-day tactical operational issues as required.
• Strong analytical skills with the ability to challenge and make decisions based on limited data.
• Ability to manage complexity across multiple organizations and product lines.
• Hardware manufacturing experience, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus.
• Hardware Procurement, OEM experience is preferred.

Requirements

• Twelve plus years of relevant experience.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred.
• Educational requirements may vary by geography.

Benefits

• Salary Range: 165k - 228k USD

Company Description

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment, and Energy to deliver solutions for their most complex challenges.

• Leader in design, manufacturing, hardware platform, and supply chain solutions.
• Global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services.
• Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe, and Asia.