[Hiring] Creative Account Manager @Sevenly

Role Description

The Creative Account Manager is responsible for managing multiple projects and client relationships while ensuring effective communication and collaboration across teams.

Core Competencies

• Achieves Results: Executes with energy and focus, delivering results through action-oriented critical thinking.
• Teamwork and Collaboration: Builds trust, cooperates effectively, shares credit, and welcomes feedback and diverse perspectives.
• Effective Communication: Transparent, concise, and professional communicator who keeps the right people informed.
• Growth-Oriented: Seeks self-improvement and fosters the growth of others, embracing development opportunities.
• Customer-Focused: Strives to exceed customer expectations and represents Sevenly with excellence.
• Integrity and Professionalism: Upholds Sevenly’s values, questions the status quo, takes initiative, and embraces change.
• Self-Motivated: Thrives in collaborative and remote environments with high trust and intrinsic motivation.

Duties & Responsibilities

• Project Management:
  • Develop, maintain, and execute the day-to-day operational aspects of multiple projects.
  • Lead cross-functional teams to ensure deliverables are completed, including scope, budget, timelines, staffing, and resources.
  • Manage project workflows, ensuring proper allocation of internal resources and timely delivery of outcomes.
• Client Relationship Management:
  • Serve as the main point of contact for clients, fostering relationships based on partnership and excellence.
  • Provide updates and manage client expectations through tools like Live Request and Basecamp.
  • Oversee project traffic management from concept to completion, ensuring assets are delivered on time.
• Communication & Coordination:
  • Maintain a constant flow of communication with directors regarding project timelines, status updates, and potential delays.
  • Schedule, prepare, and conduct status and project meetings with internal and external stakeholders.
  • Distribute project assets such as video links, and ensure all files are uploaded to Basecamp by the due date.
• Team Support & Development:
  • Support creative management throughout project lifecycles, ensuring alignment between marketing, creative, and merchandising strategies.
  • Develop and maintain strong relationships with creative, account management, and marketing teams.
  • Mitigate communication breakdowns and resolve or escalate issues promptly.
• Process Optimization:
  • Lead creative processes to enhance quality and efficiency, continually improving coordination within Live Design.
  • Work with executives and directors to identify and acquire additional resources to meet project goals.
  • Maintain a library of completed projects for reference and accountability.

Qualifications

• Proven experience in account management, project coordination, or a similar role in a creative or marketing agency.
• Strong organizational and multitasking skills, with the ability to manage competing priorities.
• Exceptional communication and interpersonal skills, fostering trust and collaboration across teams.
• Proficiency in project management tools such as Basecamp or equivalent platforms.
• A results-driven mindset with a passion for creativity and delivering excellence.

Company Description

• Job Title: Creative Account Manager
• Department: 7LYP2 - Creative Account Management
• Location: HQ Office in Sheridan, Wyoming / Remote
• Reports to: Director of Creative Account Management