[Hiring] Client Delivery & Operations Lead @Flux and Fury

Role Description

We’re looking for someone who wants to help run and scale a growing marketing agency, not just complete tasks. This role sits directly alongside the founder and will gradually take ownership of client delivery, internal operations, and marketing coordination. If you enjoy thinking strategically, improving systems, leading projects, and working closely with clients, this role will give you the opportunity to take real ownership inside a fast-growing business. Over time, the goal is for this person to become a key operational leader within the company.

What You’ll Be Responsible For

• Client Management
  • Act as a key point of contact for clients across ongoing marketing campaigns.
  • Lead regular client communication and ensure work is delivered clearly, professionally, and on time.
  • Review campaigns, copy, and creative before they go live to ensure quality.
  • Identify opportunities to improve client performance and suggest new ideas.
  • Help maintain strong, long-term client relationships.
• Project & Delivery Management
  • Coordinate internal marketing projects across email, creative, paid ads, and other channels.
  • Turn ideas into structured briefs and ensure the team executes them properly.
  • Track deadlines, deliverables, and priorities across multiple clients.
  • Work closely with designers, copywriters, and specialists to ensure work is completed to a high standard.
• Agency Operations
  • Help keep the internal delivery engine running smoothly.
  • Improve processes, documentation, and internal organisation as the business grows.
  • Coordinate small operational tasks such as internal reporting, basic invoicing coordination, and team communication.
  • Support onboarding of new freelancers or team members when needed.
• Growth & Improvement
  • Regularly review client performance and internal workflows to identify improvements.
  • Suggest ways to make the agency more efficient, structured, and scalable.
  • Take initiative to solve problems before they become issues.

Qualifications

• Experience in agency account management.
• Experience in marketing project management.
• Experience in startup operations.
• Experience in marketing coordination across multiple channels.

Requirements

• Strong organisational skills and attention to detail.
• Confident communication with clients and teams.
• Ability to manage multiple projects at once.
• Comfortable working in a fast-moving environment.
• Proactive mindset and strong sense of ownership.
• Interest in growing into a more senior leadership role over time.

Ideal Background

• Typically 3–7 years of experience working in marketing agencies, startup environments, service businesses, or remote teams.
• Experience coordinating email marketing, creative work, ads, or marketing campaigns is highly valuable.

What Makes This Role Different

This is not a narrow role. You will be working closely with the founder and gradually taking ownership across client delivery, projects, and internal systems. If you enjoy solving problems, improving processes, and helping build something long-term, this role offers significant room to grow.

Working Structure

• Remote full-time role.
• Working hours aligned mostly with Central European Time (CET).
• Long-term opportunity with potential for increased responsibility as the business grows.

Application Process

• Application form.
• Short Loom introduction video.
• Initial interview.
• Short skills assessment.
• Paid trial project.