[Hiring] Associate Account Manager @Aon

Role Description

Supports Account Managers and Account Executives in the execution of day-to-day client service activities, while building knowledge of client needs, policy administration, renewal processes, and service workflows.

• Assists in the preparation and coordination of client materials, coordinating with Shared Services to facilitate the completion of transactional work.
• Reviews work for accuracy, completeness, and client readiness before delivery, raising questions or issues to Account Managers as appropriate.
• Maintains client documentation in accordance with internal standards and systems.
• Participates in client and internal meetings as appropriate to establish understanding of account management and client servicing.
• Develops basic understanding of the triage frameworks for complexity and/or urgency, and develops understanding of the Shared Services (GCCs and National COEs) delivery model.
• Establish foundational knowledge of building and maintaining relationships with clients and carriers.
• Completes training and development activities aligned to progression into an Account Manager role.

Qualifications

• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to handle multiple tasks and follow through on assignments.
• Willingness and ability to learn insurance products, processes, and systems.
• Collaborative mentality with ability to work across teams.
• Basic analytical and problem-solving capabilities.
• Foundational level of experience in Microsoft Suite.
• Ability to learn how to read & reconcile financial reports.

Requirements

• Associate’s degree or equivalent required; BA/BS or equivalent experience preferred.
• 0-3 years of relevant client service and/or industry and product line experience.
• Property & Casualty License required.

Benefits

• Competitive salary.
• PTO & paid holidays.
• 401(k) with match.
• Exclusive discount programs.
• Health & wellness programs.
• Performance-based incentives may be available.