[Hiring] Account Supervisor @Mixte Communications

Role Description

As an Account Supervisor at Mixte, you will be the Principal's eyes and ears on their clients and team. This role will report to a Principal while partnering and collaborating daily with other Directors, the Communication Manager, and Strategists.

Leadership

• Work closely and act as a strategic thought partner with the Principal on 3-5 client accounts, including drafting strategies and Momentum Models.
• Lead a portfolio of 3-5 client accounts and develop trusting, long-term relationships with clients who renew contracts year over year.
• Ensure Mixte's billing fits within the clients' approved budgets.
• Allocate appropriate team member tasks with assigned hours for each client Scope of Work and maintain each clients' cumulatively staff hours under 5% of their respective budget.
• Facilitate collaboration and identify creative solutions to bring a project to completion.
• Prioritize tasks across public relations, digital community building, and strategic communications based on size, scope, and timeliness while keeping long-term milestones in sight.
• Determine which team member is best suited for which task and think ahead of project needs to ensure staff have the capacity to complete a project to the best of their ability.
• Use your emotional intelligence to foresee and respond to client concerns before they materialize into something bigger.
• Help develop solutions for necessary processes, noticeable trends, company-wide systems, and shared client and team needs.

Creative Work

• Schedule, lead, and document meetings with creative teams and clients, tracking project progress against goals, objectives, and timelines.
• Develop and manage complex project timelines, workloads, and deliverables for the Principal to ensure projects are delivered on time and on-brief.
• Collaborate with strategists to develop stellar work for clients by pushing the creative envelope, hitting high quality standards, and ensuring creative moves the needle on social justice issues.
• Review and assess incoming requests and briefs, and request additional information as needed.
• Oversee the development of communications deliverables that align with client plans, including overall client strategy leading into campaign briefs, messaging frameworks, audience personas, creative assets, and all forms of written content.

Business Growth

• Cultivate and earn new business for the company by developing proposals and reaching outreach goals.

Qualifications

• At least 6 years of experience in a communications or marketing agency - this is non-negotiable.
• At least 4 years of proven supervisory experience managing 4-6 mid-level professionals.
• Exceptional communication and public speaking skills.
• Experience in Asana, Slack, and Google Workspace preferred.
• A demonstrated commitment to equity, cultural humility, and learning.

Requirements

• Exceptional decision-making, organizational skills, attention to detail, and a strong sense of urgency and follow-through.

Benefits

• Salary for the Account Supervisor is $94,000.
• Outrageously awesome benefits.
• A four-day work week.
• A paid winter break between Dec 25 and New Years.