[Hiring] Account Manager @Samsara

Role Description

As a Mid-Market Account Manager, you are your customers' trusted advisor and their long-term partner at Samsara, from adoption to value realization and through to renewal. You develop deep knowledge of the Samsara platform and the technical acumen to advise customers on how to customize the platform for their fleet and unique challenges. You pick up where our Implementation team leaves off, building the relationship, driving adoption, and ensuring customers realize measurable value from the product.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Deal Desk, Operations, and Product, enabling you to experience multiple aspects of a hyper-growth company from within.

This is a remote role open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Qualifications

• 2 to 5+ years in a customer-facing role such as renewals, account management, or sales, ideally in SaaS, technology, or logistics supporting or working with technical products.
• A track record of consistent quota over-achievement.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively and empathetically with a wide variety of internal and external stakeholders: Executives, Sales, Product, Support, and day-to-day users of our software.
• Strong communication, presentation, and organizational skills.
• Familiarity with Salesforce, Gainsight, Gong or similar GTM tools.
• Comfort with a rapidly changing, high-growth environment.
• Bachelor's degree from a 4-year institution, or equivalent practical experience.

Requirements

• Strong bias towards action, with the ability to think big and insist on high standards.
• Experience using AI tooling to drive efficiency and outcomes.
• Experience with building deep knowledge of a suite of technical products (bonus points if familiar with integrating hardware with software solutions).
• Experience with routing, navigation, commercial trucking fleets, and logistics.

Benefits

• Annual on-target earnings (OTE) range for full-time employees is $51,021 — $77,175 USD.
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.