[Hiring] Account Manager @Trellix

Role Description

The Account Manager will be responsible for managing all accounts in the multi-country territory. They are required to lead their cross-functional team (Sales Engineering, Channel, Inside Sales, CSM, and Renewals) to efficiently close deals and meet their quota in their designated territory.

The Account Manager is responsible for driving revenue growth and managing strategic customer relationships across the assigned Central America and the Caribbean (CCA) territory. This role focuses on:

• Expanding within existing customers
• Acquiring new accounts
• Positioning Trellix as a trusted cybersecurity partner across the region

The Account Manager will develop and execute territory and account strategies, manage complex sales cycles, and collaborate closely with channel partners, technical resources, and internal stakeholders to achieve business objectives. This role requires:

• Strong ownership of territory performance
• Executive engagement capabilities
• The ability to operate independently in a dynamic regional environment

Given the shared nature of technical resources, the Account Manager is expected to demonstrate solid foundational knowledge of cybersecurity concepts and the ability to lead initial technical discussions with customers while coordinating deeper engagement with Sales Engineering when required.

Qualifications

• Proven track record of achieving or exceeding sales targets in enterprise or commercial technology sales environments
• Experience managing complex sales cycles involving multiple stakeholders
• Solid understanding of cybersecurity or enterprise IT concepts, with the ability to discuss technical topics with customer stakeholders
• Ability to understand and articulate solution architectures at a high level
• Strong relationship-building and executive communication skills
• Experience working with channel partners and indirect sales models
• Strong business acumen with the ability to articulate value propositions aligned to customer outcomes
• Self-motivated with the ability to operate independently in a fast-paced environment
• Excellent organizational, forecasting, and pipeline management skills
• Experience using CRM tools and structured sales methodologies

Requirements

• Achieve and exceed assigned revenue targets across the territory
• Develop and execute territory and account plans to drive growth within existing customers and new prospects
• Build and maintain strong relationships with senior stakeholders, including security leaders, IT executives, and business decision makers
• Manage complex sales cycles from opportunity identification through negotiation and closure
• Lead initial discovery conversations, understanding customer business and technical challenges
• Position Trellix solutions by articulating business value and high-level technical capabilities
• Collaborate with channel partners to develop opportunities, execute go-to-market initiatives, and accelerate deal progression
• Coordinate internal resources, including Sales Engineering and Professional Services, to support customer engagement and opportunity advancement
• Drive expansion opportunities within the installed base through cross-sell and upsell strategies
• Maintain accurate pipeline visibility and forecasting discipline in CRM systems
• Monitor competitive landscape and market trends to effectively position Trellix solutions
• Operate with a high level of ownership, accountability, and autonomy within the assigned territory

Benefits

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement