[Hiring] Account Manager @EPIC Brokers

Role Description

Join Our Team as an Account Manager in West Hartford, CT. At EPIC, we’re not just about delivering tailored solutions; we’re about making a difference through exceptional people. Our global team of specialized risk experts is passionate and proactive, ensuring that our clients receive the highest standards of practice and cost-effective solutions. If you’re looking to be part of a team where your unique talents and skills are truly valued, we have an exciting opportunity for you!

As an Account Manager at EPIC, you will play a crucial role in managing and retaining professional liability insurance accounts within the healthcare sector. Your responsibilities will include:

• Working closely with internal producers on both new and renewal medical malpractice insurance policies.
• This is an inside service position with minimal travel requirements.
• Your excellent phone presence and teamwork skills will be key to your success.
• This position is approved for hybrid or remote work within the US only.

Qualifications

• Minimum of 2+ years in Commercial Property & Casualty client support or underwriting; familiarity with medical malpractice insurance is preferred.
• P&C Insurance License required.
• Bachelor’s degree preferred; high school diploma/GED required.
• Experience with agency management systems such as Sagitta/ImageRight is a plus.

Requirements

• Excellent time management and multi-tasking abilities.
• Strong attention to detail with effective written and oral communication.
• Collaborative team player with a successful history of working well with diverse personalities.
• Self-motivated with a strong work ethic and a flexible, client-focused attitude.

Benefits

• Generous Paid Time off.
• Managed PTO for salaried/exempt employees; 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days.
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Generous employee referral bonus program of $1,500 per hired referral.
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!).
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group.
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development.
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support.
• Additional benefits include 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs.
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation.