[Hiring] Account Manager @Agoda

Role Description

As an Account Manager, your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Indonesia. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

• Own and manage a portfolio of hotels across Indonesia.
• Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
• Drive improvements in key supply metrics by analyzing performance and recommending solutions.
• Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
• Use Agoda’s digital tools for outreach, logging, and reporting.
• Participate in training to stay updated on new tools, processes, and best practices.
• Act as a point of contact for partner escalations within your assigned portfolio.

Qualifications

• Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.
• Strong relationship management and negotiation skills, with proven success in B2B engagement.
• Analytical mindset, with experience using data to drive decisions and performance outcomes.
• Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
• Self-driven, organized, and able to manage a large portfolio independently.
• Strong communication skills, capable of holding multiple meaningful partner conversations daily.
• Ability to adapt quickly to evolving workflows, tools, and business priorities.

Company Description

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.

• Employment at Agoda is based solely on a person’s merit and qualifications.
• We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.