[Hiring] Account Manager @Real Chemistry

Role Description

Real Chemistry is looking for an Account Manager to join our growing Medical Affairs team! The Account Manager for the Scientific and Medical Affairs is the client’s key day-to-day contact, managing relationships and helping to set their expectations of the agency. This role can be remote in the US or in any of our US offices, including New York City, Boston, or Chicago.

• Act as day-to-day client contact for medical affairs and publication work streams.
• Provide regular status updates to your client; respond to client queries and share recommendations.
• Manage client expectations on timelines, scope of project, etc.
• Take client briefs and clearly communicate to team members, implementing realistic project plans.
• Take responsibility for the day-to-day management of your account, including managing processes, flow of work, and delegation of tasks.
• Ownership of and accountability for medium/large client projects, ensuring delivery to highest possible standards within budget and agreed timeframes.
• Ongoing communication with your account lead on the progress of projects; alerting them to any barriers to project completion.
• Awareness of the client’s business priorities and a sound understanding of the program strategy.
• Keep abreast of trends and developments in the medical communications and pharma industries.
• Identify areas for growth and proactively share new ideas with your team and client.
• Be proactive when new business opportunities arise, contributing thoughts and ideas.
• Maintain a general understanding of account finances; support account lead with financial management.
• Engage in continued professional development; work with manager to identify training opportunities.

Qualifications

• 3+ years experience in medical affairs and/or publications.
• Highly organized with a mindfulness of deadlines and strong attention to detail.
• Independent thinker confident in taking ownership of assets and material development.
• Professional presence with a sense of urgency and client service orientation.
• High energy, able to operate in a fast-paced, growing environment.
• Demonstrated strong work ethic with a track record of high-quality deliverables.

Requirements

• Able to communicate with managers when deadlines will not be met.
• Able to devise and articulate solutions to problems on an ongoing basis.
• Able to clearly communicate project updates, scopes, and recommendations to clients.
• Speaker Bureau and speaker program management.
• Veeva management and strong competence (optional).
• BA or equivalent work experience required.

Benefits

• Comprehensive benefit program tailored to your region.
• Free snacks in offices to keep you running all day long.
• Generous holiday and paid time off.
• Options for private medical, dental, and vision plans.
• Support in saving for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes with LinkedIn Learning.