[Hiring] Account Manager @Ellevation

Role Description

The Account Manager plays a critical role in renewing and expanding partnerships with existing customers while ensuring educators maximize the value of Ellevation to support English Language Learners. In this role, you will:

• Monitor district and educator engagement.
• Drive product adoption.
• Identify opportunities to strengthen and grow the partnerships you manage.
• Collaborate closely with cross-functional teams to build trusted relationships with district leaders.
• Foster long-term customer success and deliver an exceptional customer experience.
• Contribute to company revenue goals by increasing district adoption and expanding existing partnerships.

This position supports the West sales region and requires living in California. Travel is a requirement of this position, up to 30%.

Within 1 month you will:

• Onboard and learn about Ellevation and the work we do to improve outcomes for EL students.
• Gain an understanding of our products, their value, and how to technically demo to partners.
• Review our sales playbook and pricing structure.
• Learn your assigned territory and develop a strategic territory plan.
• Become familiar with our business systems and sales enablement tools.

Within 3 months you will:

• Become proficient and able to independently present all Ellevation products to external audiences.
• Collaborate with your regional team to understand your territory's education policy, pricing nuances, and instructional initiatives.
• Work with the Partner Success team on engagement strategy for states and districts.
• Introduce yourself to all of your assigned accounts and begin conducting demos, renewal calls, and other engagement meetings.
• Independently track all sales activity in Salesforce and utilize other business systems.
• Represent Ellevation in the field at conferences.

Within 6 months you will:

• Effectively close renewal contracts.
• Efficiently manage and grow your sales pipeline of up-sell opportunities.
• Become an expert in your territory on value proposition, policy, and product applications.
• Collaborate with the Partner Development Manager, Partner Development Associate, and Partner Success Manager to engage your region.
• Independently visit partners in the field for upsells and relationship building.

Within 12 months you will:

• Meet or exceed your sales quota for the year.
• Build deep relationships with stakeholders in your key districts.
• Synthesize and share insights from the field with relevant internal teams in service of product feedback and competitive intelligence.

Qualifications

• 2+ years of experience successfully selling to the K-12 market.
• Experience and knowledge of the ELL landscape.
• Strong analytical and organizational skills; ability to maintain 100+ partner accounts across territory.
• Outstanding verbal and written communication skills with audiences of all levels.
• Ability to succeed in a competitive selling environment.
• Strong technical proficiency and ability to navigate complex software tools.
• Experience with Salesforce and/or other CRM.

Requirements

• Travel requirements: Up to 50% with seasonal peaks.

Benefits

• Medical, dental, vision, and basic life insurance coverage for employees and qualifying dependents.
• 401(k) retirement plan with employer match up to 50% on the first 7% of your contribution.
• Flexible paid time off for vacations, sick and disability policy.
• 10 paid company holidays, 2 floating holidays, and a winter office closure between Christmas and New Year's.
• Generous parental leave benefit.
• Back-up childcare or eldercare.
• A variety of other perks to support the health and well-being of our employees.