[Hiring] Account Manager @Young Innovations

Role Description

The Account Manager is responsible for managing and growing a defined territory of dental and oral surgery customers through proactive relationship building, product education, and consultative sales. This role focuses on expanding business within existing accounts while identifying opportunities to win new customers and increase product adoption across key categories including pharmaceuticals, surgical supplies, and biomaterials. This is a phone-based inside sales role responsible for managing and growing a defined territory of dental and oral surgery customers.

This role exists to help dental professionals operate more efficiently by connecting them with the products, solutions, and service they need to provide excellent patient care. The ideal candidate is proactive, organized, and motivated by performance metrics while maintaining a strong customer-first mindset.

Qualifications

• Bachelor’s degree required.
• 2 years minimum sales experience, progressive tele-sales experience selling products and services in a business-to-business environment or equivalent experience.
• Demonstrated ability to listen to and seek out solutions to customer needs.
• Proven ability at cross-selling and up-selling; demonstrated experience increasing revenue within existing accounts by broadening and deepening solution placement.
• Ability to learn technical product knowledge and confidently discuss solutions with dental professionals.
• Effective organizational and time management skills.
• Strong working knowledge of CRM preferred.
• Good communication skills; both written and verbal.

Requirements

• Manage and grow a portfolio of dental and oral surgery accounts within an assigned territory.
• Maintain regular communication with customers through phone, email, and virtual meetings.
• Build strong relationships with surgeons, office managers, and purchasing staff.
• Ensure customers are supported with product information, pricing guidance, and order support.
• Identify opportunities to expand business across pharmaceuticals, infection control, surgical supplies, and regenerative products.
• Prospect for new customers and re-engage lost or inactive accounts.
• Recommend new products, promotions, and solutions that improve customer operations.
• Consistently meet or exceed monthly revenue, activity, and account growth targets within an assigned territory.
• Document customer interactions and account information within CRM systems.
• Maintain consistent call activity and customer outreach to drive engagement.
• Analyze account performance and identify opportunities for growth.
• Participate in team meetings, training sessions, and sales initiatives.

Benefits

• Medium sized company – not too big, not too small – just enough to get things done and see your impact.
• Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term disability insurance, employee assistance program, and more!
• Competitive base salary plus commission opportunities tied to performance.
• Supportive leadership and structured coaching to help you develop your sales skills and grow your career.

Company Description

At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™.

We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.