[Hiring] Account Manager @Ashfield MedComms

Role Description

As an Account Manager, you will lead and develop medical affairs and publications accounts, serving as a trusted client partner and ensuring high-quality delivery across medical communications programs. You will manage day-to-day account activity, oversee budgets and timelines, and collaborate with cross-functional teams to drive client satisfaction, operational excellence, and account growth.

Key Responsibilities

• Lead client relationships and act as the primary day-to-day contact
• Manage multiple medical affairs and publications projects from briefing through delivery including meetings, congress activities, abstracts, manuscripts, scientific content, training materials, and other multichannel communications.
• Collaborate with Scientific, Editorial, and Creative teams
• Oversee budgets, forecasting, and financial performance across accounts
• Ensure work is delivered on time, on budget, and to agreed scope
• Identify opportunities for organic account growth and support new business efforts
• Maintain high standards of quality, compliance, and operational efficiency

Qualifications

• 2–5+ years of medical communications agency experience
• Strong understanding of the pharmaceutical industry, medical affairs, and publications
• Bachelor’s degree required
• Confident managing budgets and project finances
• Highly organized, collaborative, and proactive with strong communication skills
• Strategic thinker with energy, enthusiasm, and attention to detail

Benefits

• Comprehensive bonus plan and benefit programs including medical, dental, and vision
• Generous 401k match
• Vacation, sick, and personal days
• Generous company holiday plan
• Access to enhanced fertility support and family support programs
• Expanded paid leave for new parents, including personalized coaching support