[Hiring] Account Manager @Haemonetics

Role Description

• Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability, and account management within the assigned product lines.
• Develop and execute comprehensive territory plans by account to increase revenue and secure new business.
• Provide accurate and timely quarterly sales forecasts.
• Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies.
• Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved.
• Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients.
• Keep up-to-date account data within CRM including contacts and pipeline opportunities.
• Travel up to 20% dependent on territory geography and need.
• Effectively target new business through the use of analytical tools.
• Identify key influencers and uncover needs solved by our technologies.
• Educate customers on products, concepts, & industry trends.
• Develop brand loyal clinical, economic, and technical champions.
• Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions.
• Arrange multi-disciplinary hospital consensus meetings to get agreement from all stakeholders on purchase.
• Prepare equipment and consumable quotes and create mutually beneficial local contract agreements.
• Drive urgency and priority to our technology and secure hospital/departmental capital funding.
• Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual and on-site needs.
• Consult internal product development in the creation of new products and services.
• Collaborate with key opinion leaders and provide network to thought leaders.
• Attend industry conventions and trade shows.
• Provide product feedback to Sales, Marketing, and R&D including customer feedback on product enhancements and competitive developments.
• Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders.
• Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations.

Qualifications

• Strong analytical skills.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Experience in territory management and sales.
• Knowledge of clinical procedures and industry trends.

Requirements

• Proven track record in sales and account management.
• Experience with CRM systems.
• Willingness to travel as needed.

Benefits

• 401(k) with up to a 6% employer match and no vesting period.
• Employee stock purchase plan.
• Flexible time off for salaried employees.
• Accrual of three to five weeks’ vacation annually for hourly employees (based on tenure).
• Accrual of up to 64 hours (annually) of paid sick time.
• Paid and/or floating holidays.
• Parental leave.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Health and welfare benefits.