[Hiring] Account Manager @SOTI

Role Description

We’re seeking an experienced Account Manager specializing in MDM solutions to join our team in Belgium. You have a proven track record in driving results, building strong relationships, and embracing new technologies. If you thrive in a fast-paced environment, think strategically, and deliver exceptional customer experiences, we’d love to hear from you!

What You'll Do

• Serve as the primary point of contact for assigned customers and channel partners across Belgium, building trusted, long-term relationships that drive customer success and business growth.
• Develop and execute account and territory plans to achieve revenue, retention, and strategic growth objectives.
• Act as a trusted advisor to customers, key stakeholders, and executive sponsors by understanding their business challenges and recommending solutions that deliver measurable value.
• Manage and grow existing customer accounts through renewals, upselling, cross-selling, and identifying new business opportunities.
• Recruit, enable, and develop channel partners to generate new opportunities, increase market coverage, and accelerate revenue growth.
• Drive customer adoption and expansion of the SOTI ONE Platform while identifying opportunities to migrate and modernize existing deployments.
• Collaborate with partners on joint business planning, pipeline development, lead generation, and demand creation activities.
• Forecast and manage sales pipelines, renewal opportunities, partner activities, and key account metrics to ensure targets are achieved.
• Conduct regular business reviews, account planning sessions, and executive presentations with both customers and partners.
• Build strong relationships with reseller, VAR, distributor, and technology partner organizations to maximize market penetration.
• Prospect for new business opportunities through networking, referrals, partner engagement, industry events, and direct outreach activities.
• Work closely with Sales Engineering, Marketing, Customer Success, Professional Services, Product Management, and Support teams to deliver outstanding customer experiences.
• Manage commercial discussions, customer escalations, and high-priority issues, ensuring timely resolution and customer satisfaction.
• Maintain a strong understanding of industry trends, competitive technologies, and the Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), and enterprise software landscape.
• Consistently achieve and exceed assigned sales quotas, partner performance objectives, retention goals, and strategic business targets.

Qualifications

• 3-5+ years of experience in Account Management, Channel Sales, Business Development, Enterprise Sales, or Partner Management within the High-Tech or SaaS industry.
• Proven track record of driving revenue growth through a combination of direct customer engagement and channel partner development.
• Experience managing enterprise customer accounts while successfully developing reseller, distributor, or strategic partner relationships.
• Strong understanding of indirect sales models, channel ecosystems, and partner-led go-to-market strategies.
• Demonstrated success in achieving or exceeding sales quotas, retention targets, and growth objectives.
• Ability to build and maintain executive-level relationships with customers, partners, and internal stakeholders.
• Strong consultative selling, negotiation, and account planning skills.
• Experience conducting business reviews, strategic planning sessions, and executive presentations.
• Ability to identify customer needs, uncover growth opportunities, and align solutions to business objectives.
• Excellent communication, relationship-building, and stakeholder management skills.
• Self-motivated and results-oriented, with the ability to work independently in a fast-paced environment.
• Proficiency with Salesforce CRM, Microsoft Office Suite, and modern sales enablement tools.
• Knowledge of Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), SaaS, cybersecurity, endpoint management, or enterprise software solutions is highly desirable.
• Experience working with enterprise customers and channel partners in the Belgian market is a strong advantage.
• Bachelor's degree in Business, Marketing, Engineering, or equivalent industry experience.

Preferred Qualifications

• Experience working with customers and partners across Belgium and the Benelux region.
• Fluency in Dutch and English; French is highly desirable.
• Formal sales methodology training such as ValueSelling, MEDDICC, Challenger, or SPIN Selling.
• Experience managing Fortune 500 or large enterprise accounts.

Benefits

• Company culture that emphasizes personal growth, continuous innovation, and fun.
• Fast-paced environment with a global reach that encourages you to make your mark.
• Opportunity to work with leading edge technologies and take on complex projects.