[Hiring] Account Manager @Later

Role Description

Later is seeking a Bilingual Spanish/English Account Manager to act as a trusted advisor and strategic partner supporting a portfolio of influencer marketing clients. Please note we are prioritizing candidates based in the Dallas/Fort Worth, Texas area at this time. In this role, you'll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value. You'll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you'll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later's product and service roadmap. This is a high-impact role at the center of our customer experience.

What you'll be doing:

• Strategy
  • Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.
  • Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.
  • Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.
• Technical / Execution
  • Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.
  • Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.
  • Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.
• Team / Collaboration
  • Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.
  • Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.
  • Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.
• Research / Best Practices
  • Analyze campaign performance data to generate actionable insights for customers and internal teams.
  • Identify risks and opportunities early, providing proactive solutions to drive stronger results.
  • Contribute to evolving best practices as the influencer marketing industry and Later's platform capabilities grow.

What success looks like:

• Customers view you as a trusted advisor who drives measurable ROI and long-term growth.
• Campaigns are delivered on time, on budget, and above expectations.
• Renewal and expansion rates across your book of business exceed targets.
• Coordinators and Co-Ops under your guidance grow in performance and confidence.
• Later is recognized internally and externally for best-in-class client services in influencer marketing.

Qualifications

• Professional fluency in both Spanish and English, written and verbal, with the ability to lead client-facing meetings and deliverables in either language.
• 3-5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.
• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.
• Strong project management skills, with the ability to balance multiple accounts and priorities.
• Excellent communication, relationship management, and presentation skills.
• Analytical mindset, able to interpret data and translate insights into action.
• Experience mentoring or coaching junior team members.
• Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence platform.

How you work:

• We will do whatever it takes to win: We win when our customers and creators win. We bring full commitment to outcomes that matter, not just effort.
• We have no limit to our aspiration: We think big, push beyond what seems possible, and refuse to let conventional thinking set the ceiling.
• We are relentless: We keep going. Through ambiguity, setbacks, and competing priorities, we find a way forward.
• We deeply understand our business: If we don't have the knowledge, we figure it out. We take ownership of understanding how Later works and what drives results.
• We take our work seriously, but not ourselves: We bring rigor and accountability without ego, and we make space for each other to do our best work.

Our approach to compensation:

• We take a market-based & data-driven approach to compensation.
• We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope.
• We evaluate compensation bi-annually, including performance and market-related factors.
• Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting.
• OTE Range: $90,000 - $105,000 OTE (base + bonus).

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.