[Hiring] Account Director, Growth Mid-Market @Fetch

Role Description

The Account Director, Growth Mid-Market leads client relationships and plays a critical role in retention and growth. This role is high-impact, client-facing, and contributes directly to revenue through individual and pod quota ownership.

In this role, you will:

• Develop strategic campaigns and build executive relationships.
• Develop expertise in Fetch’s offerings.
• Apply tools and workflows to improve accuracy and efficiency across your pod.
• Lead strategic conversations and shape account progression.
• Coach others while expanding Fetch’s impact.
• Leverage AI-enabled tools and workflows to drive efficiencies and enhance client engagement.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Qualifications

• 8+ years of experience in account management, partnerships, sales support, or a related field.
• Direct industry experience in digital media, advertising, or consumer data.
• Experience driving revenue through renewals, upsells, and client growth conversations.
• Strong organizational and execution skills with the ability to manage multiple priorities.
• Expert in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes.
• Familiarity with AI tools (ex. ChatGPT, Gemini AI) or automation platforms (ex. Zapier) and creating new AI-enabled processes.
• Strong communication and collaboration skills.
• Comfort working in dynamic or evolving environments.
• Bachelor’s degree or equivalent combination of education and experience.

Requirements

• Own individual revenue targets and contribute to pod revenue goals.
• Develop strategies to retain and grow top-tier partnerships.
• Lead executive-level client relationships as the primary point of contact.
• Strategize against deadlines and navigate evolving priorities.
• Oversee client health by monitoring satisfaction and addressing risks early.
• Ensure successful execution of partner deliverables.
• Collaborate closely with your sales counterpart to identify optimization opportunities.
• Facilitate the onboarding of new clients and brands.
• Oversee inputs for campaign setup and programming.
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance.
• Serve as a key internal leader in developing and mentoring new team members.
• Ensure clients have access to timely reporting.
• Independently provide partners with access to data and reporting.
• Translate data and performance trends into clear, actionable recommendations.
• Independently deliver client presentations and reviews.
• Oversee revenue actualizations and billing processes.
• Utilize sales-enablement, AI, automation tools.
• Play an active role in hiring and shaping Fetch’s partner manager team culture.
• Demonstrate Fetch's values with a growth mindset.

Benefits

• Competitive compensation packages including base, equity, and benefits.
• Base salary range for this position: $110,700-$124,225.
• On-target earnings range for this position: $166,050-$186,337.