[Hiring] Account Director @Stacker

Role Description

You’ll manage a book of Stacker brand clients, from growing startups to established mid-size companies, and own their experience from kickoff through renewal. You’ll report to the Head of Accounts and partner with an Account Coordinator, our Editorial team, and the Value Team.

Most of these clients come to us with a clear goal:

• More backlinks
• More brand mentions
• Better visibility in search and AI answers

Your job is to get them up and running quickly, keep their content flowing, and show them what it’s producing. You’ll carry a quarterly renewal goal, and part of that is spotting when a client is ready for a bigger package.

What You’ll Do

• Run kickoffs:
  • Confirm goals and KPIs
  • Walk clients through the portal and our editorial guidelines
  • Set expectations on submission timing and review
• Keep content moving:
  • Track pacing against each contract
  • Follow up on submissions and approvals
  • Make sure clients use what they’ve paid for
• Help clients succeed with editorial:
  • Explain why a draft needs changes
  • Suggest angles that tend to get picked up
  • Loop in Editorial or the Value Team when a client needs deeper strategy
• Report on results:
  • Share pickup, backlink, and search performance in a way that connects back to the goals from kickoff
  • Flag what’s working and what to try next
• Own renewals:
  • Start renewal conversations early
  • Address concerns before they turn into churn
  • Recommend upgrades when the results support it
• Stay organized:
  • Keep notes, tasks, and account health current in the CRM so anyone on the team can pick up where you left off
• Make the team better:
  • Share what you learn from clients and help improve our templates and processes

Qualifications

• 3-5+ years in account management, client success, or a client-facing marketing role
• Experience owning renewals or a book of business
• Working knowledge of SEO, content marketing, or link building
• Comfort with analytics tools like Google Analytics, Search Console, Ahrefs, or SEMrush
• Strong written and verbal communication
• Good organization
• Genuine interest in media, journalism, or how content gets discovered

Nice-to-Haves

• MarTech, agency, or digital PR experience
• Familiarity with GEO or AI search

Location

• Remote (U.S.)

Benefits

• 💸 Equity Program
• 🏖 Unlimited PTO
• 🏡 100% Remote
• 👶 3 Months Paid Parental Leave
• 💰 401(k) Match
• 🏥 Full Health & Dental Coverage
• 🛡️ Life Insurance & Short-Term Disability
• 🎉 Awesome Team Culture, Events & Retreats

Company Description

Stacker helps brands and nonprofit newsrooms get their stories in front of more readers. Organizations submit content, our editorial team prepares it for syndication, and it’s distributed for free to a network of 3,000+ trusted news publishers. Clients get earned media placements, canonical links back to their site, and visibility in search and AI answers. We’re bootstrapped, remote-first, and growing, and we care about long-term results over short-term wins.