[Hiring] Account Director @Gravity Global

Role Description

This Account Director role supports a portfolio of mainly B2B clients including real estate, healthcare, aviation, etc. The role carries full P&L responsibility within a pod structure, including revenue growth, scope discipline, and margin performance. The Account Director is accountable for delivery excellence, commercial health, people development, and client satisfaction—balancing day-to-day execution with longer-term account growth and strategic progression. This is a hands-on leadership role with a strong consultative and business-facing dimension. Success requires comfort with ambiguity, speed, and personal accountability. The Account Director stays close to the work and ensures momentum even when systems and resourcing are imperfect.

Key Responsibilities

• Own end-to-end account leadership across strategic alignment, planning, delivery, financial management, and client experience.
• Serve as the senior day-to-day client partner, bringing consultative thinking and business judgment to every engagement.
• Act as the strategic integrator across disciplines—ensuring all campaigns and programs clearly answer the client’s business ask with a coherent, client-aligned point of view.
• Partner with media and strategy specialists to translate client objectives into cohesive programs that balance ambition, feasibility, and speed.
• Ensure recommendations consistently articulate the “why,” not just the “what,” particularly in fast-moving or ambiguous situations.
• Lead cross-functional pod teams while personally stepping into delivery where needed to maintain quality and pace.
• Drive media-centric programs from brief through execution.
• Make fast, informed decisions to unblock teams, manage tradeoffs, and meet aggressive SLAs.
• Own account financials including forecasting, scope control, profitability, and revenue health.
• Identify, frame, and help convert organic growth opportunities grounded in client needs and performance realities.

Operating Reality

• Tight deadlines and frequent deliverables are the norm.
• Teams are lean; leaders are expected to operate close to the work.
• Agency processes are evolving and require adaptability.
• Clients expect responsiveness, clarity, and strategic judgment.
• Strategy must be evident in execution—not just in presentations.

People & Pod Leadership

• Lead and develop a small, cross-functional pod team.
• Provide clear direction, prioritization, and decision frameworks.
• Coach team members on strategic thinking, delivery discipline, and client judgment.
• Support team growth, performance, and retention in a demanding environment.

Qualifications

• 10+ years in advertising or media-centric agencies, with experience leading fast-paced, delivery-intensive accounts.
• Strong paid media background.
• Demonstrated ability to operate in high-pressure, high-expectation client environments.
• Strategic judgment and media fluency—able to pressure-test plans and sharpen POVs without personally authoring all strategy.
• Strong prioritization, decision-making, and organizational skills.
• Experience owning account P&L, forecasting, and profitability.
• Bias toward action and comfort working with imperfect inputs.

Benefits

• Competitive Reward & Pay – fair and competitive rewards aligned to local market practices.
• Career Growth & Development – ongoing development through Continuous Performance Management (CPM) process.
• Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices.
• Professional Development – ongoing training and learning programmes designed to expand expertise and confidence.
• Work-Life Balance – flexible working arrangements and plentiful paid time off.
• Community & Recognition – social and team-building events, recognition of length of service and life milestones.
• Family Support – family-friendly policies such as parental leave and access to wellbeing resources.
• Purpose & Belonging – commitment to Environmental, Social and Governance (ESG) principles.