[Hiring] Account Coordinator @Think Shift Careers

Role Description

The Account Coordinator is foundational for the Accounts Team. Clients and team members count on you to keep project workflows seamless and efficient. When the work is flying, you keep your cool and focus on the details, efficiently prioritizing and adjusting your workflow. You take full ownership over project plans and confidently navigate client relationships while meeting deadlines.

Accountabilities

• 60% Administration
  • Manage administrative details and client correspondence, supporting smooth progress of internal client workflows.
  • Assist in the preparation of agendas, proposals, and client presentation materials.
  • Record notes during meetings and circulate action items, hold stakeholders accountable to deliverables and timelines.
  • Proofread all client work.
  • Create purchase orders for outside vendors ensuring all project inputs are billed appropriately.
  • Work with internal and external media buyers (digital and traditional) to schedule client work per the campaign strategy.
  • Support the Social Media Strategist in monitoring client social media and coordinating assets, maintaining overall health of social media projects.
  • Source and manage print production and media placements.
• 40% Project Management
  • Nature of role is that of a ‘contributor’:
  • Support the account team and project manage with independence and proficiency that requires minimal oversight.
  • Organize, document and communicate on projects or numerous projects at the same time.
  • Project documentation, organization and communication with office productivity tools such as Excel, Word, and PowerPoint.
  • Attend client meetings to gain an understanding of what project success looks like and be able to articulate that back to the creative teams.
  • Prepare and deliver project management status reports to clients and internal team.
  • Provide updates to management on project progress and potential issues.
  • Coordinate all details of photo and video shoots and other project-related work.
  • Research, gather and assemble client background information, activities, competitor and industry information as needed.

Qualifications

• An undergraduate degree in marketing, or a related degree.
• Experience in a client services, marketing, or advertising role.
• Organized with a strong attention to detail, ability to follow through on deadlines with minimal oversight.
• An AI-positive mindset.
• Solution-oriented, identifies challenges and risks but comes to the table with potential solutions.
• Customer-focused with a passion to grow client relationships.
• Highly proactive and self-motivated, yet able to take direction.
• Strong interpersonal, written and oral communication skills.
• Ability to find new ways to improve efficiencies.
• Experienced in MS Office, specifically PowerPoint, Excel and Word.
• Agriculture industry experience is an asset.

Benefits

• Flexible remote work arrangements.
• Medical, dental and vision benefits coverage start Day 1.
• Unlimited wellness days so you can be at your best.
• 3 weeks of vacation.
• Celebrate your birthday with $150 and a PTO day.
• Semi-annual bonuses (based on company performance).
• Professional development opportunities.
• Employee referral bonus.
• Annual company retreat.