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Sales Operations Manager - EMEA @Gitbook

Sales Operations Manager - EMEA

Sales
Salary 💸 £65k - £70k
Remote Location remote Europe timezones
Job Type Full-time
Posted 2wks ago
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GitBook is a modern documentation platform. Our ambition is to empower teams through a new document standard, suited for modern work and collaboration. GitBook is now used by over 2M users and thousands of teams such as Adobe, Netflix, Apple, Snyk, and Google and backed by top partners such as P9 Capital, Notion Capital and Fly VC.

We are looking for an experienced Sales Operations Manager to support our growing Sales and Customer Success team. You’ll serve as the right hand of our Head of Sales and Customer Success, passionate about success outcomes for sales and customer success by driving strategy and process. This role is critical to enabling GitBook to scale global revenue across our assisted sales motions. As an early member of the team, this is an outstanding opportunity to define sales and customer success operations processes from the ground up.


What you will do
  • Partner with GTM leaders to be responsible for the day to day operational cadence of the Sales and CS function.
  • Lead the day to day activities of the SDR team.
  • Develop and maintain weekly, monthly and quarterly reports and KPIs.
  • Ongoing analysis on the sales funnel and other business trends for the Head of Sales and CS.
  • Create and maintain Sales Operations policies, processes, training, and sales-related material.
  • Collaborate with Product and Data Teams to identify, define, build, and iterate on customer segments, sales cycle, lead touchpoints, processes, lead enrichment, and more.
  • Own HubSpot. Ensure our CRM consolidates all our customer information and provides trusted insights for the team.
  • Own the administration and implementation of other key tools like Clearbit, Calendly, etc.
  • Partner with adjacent groups like Finance and Legal.


What you will need
  • 5+ years Sales operations, Sales Planning, or Revenue Operations at a SaaS organization that has seen scale (PLG preferred).
  • Curiosity and an interest about GitBook.
  • Strong analytical skills and technical proficiency.
  • Comfortable with building high-quality and sophisticated spreadsheets, models and presentations.
  • A collaborative working style, with experience working across the company to achieve common goals.
  • HubSpot (advanced knowledge required).
  • Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
  • Ability to frame business problems and communicate insights with a bias towards action.
More information

💲💲Compensation: £65,000 - £70,000

🌎 Location: Europe / Remote

🙌 Every single team member is a valued addition to our culture, so it's important for us to state our values - https://jobs.gitbook.com/our-values

👍 Have a look at GitBook's Perks & Benefits - https://jobs.gitbook.com/perks-and-benefits
About The Company
Gitbook Document everything

🛋️ Work from where you want in the European time zone

🏄 Experience an amazing team offsite every quarter

💪 Build a product that helps thousands of teams & users around the world

🚀 Move fast and learn a lot in the challenging environment of a fast-growing startup.

 

At GitBook we're developing a modern documentation platform where teams can document everything from products to internal knowledge-bases and APIs. Our ambition is to empower team's intelligence! We want to help teams work more efficiently by creating a single place to leverage their knowledge.

 

GitBook first started as an open-source project, the product has evolved a lot and is now used by more than 500,000 users and teams such as Google (internal knowledge base), Netflix (design system), or Adobe (product doc).

 

We've achieved amazing results from which we're very proud of, but we want to go even further : we defined a very ambitious roadmap for the year ahead and we're working on an important next product step to redefine "core team work"! As you may have understand, the bulk of the work hasn't been done yet and we have a lot to do to reach our level of ambition.

 

GitBook is sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC), used by over 500,000 users and thousands of companies such as Adobe, Adeo, Coursera, Decathlon, DuckDuckGo or Redux.

 

Well the best way to learn about GitBook is still to test our product! 😀

Read more →
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Back to Remote jobs  >   Sales
Sales Operations Manager - EMEA @Gitbook
Sales
Salary 💸 £65k - £70k
Remote Location remote Europe timezones
Job Type Full-time
Posted 2wks ago
🙈  Does this job need an edit?
Apply for this position
👋 Please mention that you come from Remotive when applying for this job.
remote Be aware of the location restriction for this remote position: Europe timezones
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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