[Hiring] Data Analyst @Lumata Health

Important Notice: 

This position does not require a credit report or the submission of any financial information during the application process. Official communications regarding applications and positions will only be sent from an email address ending in @lumatahealth.com. If you receive any communication about your application from an email not ending in @lumatahealth.com, it is fraudulent. Below are some website options where you can report such activity: consumerfinance.gov, reportfraud.ftc.gov, ic3.gov, https://www.usa.gov/where-report-scams

Are you looking for a fully remote position where you can contribute to the mission of combating preventable blindness and improving lives? Join us in helping patients preserve their vision and live healthier, longer lives through tailored, timely, and intelligent care. This could be the perfect opportunity for you!

About Lumata Health

Blindness is a devastating—but largely preventable—consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. These debilitating diseases are expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually. In over 95% of cases, disease progression can be slowed or stopped, preserving vision and extending healthspan. But doing so requires tailored, timely, and intelligent engagement throughout the patient’s lifelong care journey. That’s where Lumata comes in.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem. Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches. Lumata takes a holistic approach to care—combining behavioral and psychosocial information with clinical data to create tailored, high-impact patient engagements. In addition to promoting adherence, we help patients overcome barriers to care by assisting with things like financial assistance programs, prescriptions and refills, insurance issues, transportation to visits, understanding their disease and care plan, and coordinating care with other providers.

With direct medical record access to hundreds of thousands of patients with vision-threatening chronic eye diseases and partnerships with over 1,400 eye care specialists in 34 states, Lumata Health is helping people affected by chronic eye conditions live healthier, longer lives. 

We’re looking for caring and committed teammates to join our mission of helping people see the world. If you’re passionate about stopping preventable blindness, we hope you’ll apply. 

Position Overview

We are looking for a detail-oriented and analytical Data Analyst to join our dynamic team. In this role, you will play a critical part in harnessing data to drive strategic decisions and optimize our healthcare solutions. You will collaborate with various departments to extract insights that support our mission of enhancing patient experiences and outcomes.

Job Type: Full-time

FLSA Status: Exempt

Compensation: $70,000 - $80,000 per year, with the potential to earn performance bonus annually

Schedule:  8 hour shift, Monday to Friday / Business Hours ranging from 8am - 6pm

Remote: Yes

Reports to: Director of Data Analytics and Research

In addition to applying, we ask that you please complete a brief Culture Index assessment to be considered for the position. An email with a link to the survey will be sent upon submission of your application.

Essential Functions

• Analyze healthcare data to evaluate care management operations, identifying areas for improvement and optimizing workflows.
• Develop and maintain interactive dashboards and reports that visualize operational performance metrics and key performance indicators (KPIs).
• Collaborate with a variety of  stakeholders to gather requirements and define relevant metrics for evaluating care and business operations.
• Complete analysis projects , including assembling datasets, cleaning, EDA, and interpretation, ensuring data accuracy and integrity.
• Communicate insights and findings effectively to both technical and non-technical audiences, fostering a culture of data-driven decision-making.

Requirements

• Bachelor’s degree in Data Analytics , Health Informatics, Business Analytics, , or a related field. (Preferred)
• 2 - 3  years experience as a Data Analyst in the healthcare sector, with a focus on care processes and/or business operations. (Preferred)
• Understanding of basic healthcare codes (CPT, ICD-10, HCPCS) is a requirement. (Required)
• Proficiency in data analysis tools (e.g., SQL,, Advanced Excel) (Required)
• Proficiency in EDA and visualization software (e.g., Power BI, Looker, Quicksight). (Required)
• Strong understanding of healthcare metrics, operational assessments, and process improvement methodologies. (Required)
• Knowledge of healthcare data privacy standards, such as HIPAA (Required)
• Ability to collaborate effectively in a fast-paced, multidisciplinary environment. (Required)
• Strong verbal and written communication skills, with the ability to present complex data insights clearly. (Required)
• Experience with AWS services and EHR data is a plus. (Preferred)
• Experience with Salesforce schemas is a plus. (Preferred)
• Experience with Python (Preferred)

Benefits

At Lumata Health, we know you are more than just an employee. Your health and happiness is important to us. We offer medical insurance for full time employees, 8 paid holidays, and discretionary time off (DTO). As we grow, so will our benefits package. We hope you’ll be a part of that growth!

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance
• Employee Wellness Program

Work Environment
Lumata is pleased to provide a remote working environment for their team members.  In order to perform the essential functions of this job, remote connectivity is essential.  You will need a dedicated remote workspace with either a cable or fiber optic internet connection offering a minimum of 50 Mbps of download speed and 10 Mbps of upload speed of dedicated internet bandwidth for each person asking your network.  

Your workspace should be private and offer a low noise level conducive with managing frequent professional conversations and virtual meetings.  It is also critical that your workspace be HIPAA compliant.  For example, you will want to ensure access to  your company-issued PC is restricted, as you may be handling confidential and privileged data at times. You are typically expected to have your camera on during virtual external and internal meetings, therefore, your surroundings should be optimized for privacy.

Our Culture

At Lumata, we foster a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance.

Collaboration: Stay connected through regular team meetings and open communication.

Inclusivity: A diverse team where everyone feels welcome and valued.

Fun Culture: Engage in chats centered around health, wellness, celebrations, and more.

Recognition: Regular feedback, performance incentives, and growth opportunities.

Join Lumata and be part of a forward-thinking, remote-first team where your contributions make a difference, and your well-being is prioritized.

Diversity Creates a Healthier Atmosphere

Lumata Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are an equal opportunity employer that values diversity at all levels.  All individuals are encouraged to apply.  If you need assistance or an accommodation due to a disability, you may contact us at:  [email protected] (no unsolicited resumes please). Applicants must submit an application with Lumata Health to be considered for the position. 

We are an E-Verify employer.

For more information, please click on the following links:

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

**For application status, please email: [email protected] (No phone calls please). Due to an increase in fraudulent activity, please verify any communication is coming from our domain ending in lumatahealth.com, and not a similar domain.

Please be advised that Lumata Health only accepts resumes for compensation from agencies that have a signed agreement with Lumata Health.  Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Lumata Health. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. 

Disclaimer:
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.

The above statements are intended to describe the essential functions of the job being performed by the employees assigned to this classification.  The duties and responsibilities listed are not to be construed as an exhaustive list of all duties, responsibilities and skills required.  All employees may be required to perform duties outside their normal responsibilities from time to time, as needed.  With the evolution of the organization and this role, the responsibilities of this position may change at any time.

Lumata's ophthalmology care management platform identifies and removes the complex barriers to treatment adherence that contribute to vision loss from chronic eye conditions like glaucoma, diabetic retinopathy, and macular degeneration, while also generating guaranteed revenue for the practice. Acting as a remote extension of the in-clinic staff, our certified ophthalmic technicians and assistants work directly with patients who need extra time, effort, attention, or resources to effectively manage their disease between visits to the office.

We help patients with things like understanding their disease and care plan, managing injection or eye drop fatigue, appointment attendance, navigating financial assistance programs, pre-authorizations, prescriptions and refills, insurance issues, transportation to visits, access to social services, coordinating care with other providers, and anything else that improves adherence, contributes to better clinical outcomes, and improves the patient’s quality of life.

This service is almost always free for the patient. With an average of over 12 years of in-clinic ophthalmology experience and specialized training in social work and case management, our care coordinators are experts at helping patients that need it the most. Connecting your patients to a member of our experienced care team is a simple way to ensure they always have the tools, knowledge, resources, and motivation to follow your care plan to preserve their vision.