Lumata's ophthalmology care management platform identifies and removes the complex barriers to treatment adherence that contribute to vision loss from chronic eye conditions like glaucoma, diabetic retinopathy, and macular degeneration, while also generating guaranteed revenue for the practice. Acting as a remote extension of the in-clinic staff, our certified ophthalmic technicians and assistants work directly with patients who need extra time, effort, attention, or resources to effectively manage their disease between visits to the office.
We help patients with things like understanding their disease and care plan, managing injection or eye drop fatigue, appointment attendance, navigating financial assistance programs, pre-authorizations, prescriptions and refills, insurance issues, transportation to visits, access to social services, coordinating care with other providers, and anything else that improves adherence, contributes to better clinical outcomes, and improves the patient’s quality of life.
This service is almost always free for the patient. With an average of over 12 years of in-clinic ophthalmology experience and specialized training in social work and case management, our care coordinators are experts at helping patients that need it the most. Connecting your patients to a member of our experienced care team is a simple way to ensure they always have the tools, knowledge, resources, and motivation to follow your care plan to preserve their vision.
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