Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
1wk ago
|
Nov 02, 2024 - OrderGroove is hiring a remote Senior Customer Success Manager. 💸 Salary: $100,000 - $160,000. 📍Location: USA.
Who We Are:
Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly!
About the Role:
Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers’ most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Senior Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Senior Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us?
What You Will Do:
About You:
If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply.
About Ordergroove:
Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.
Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.
Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.
With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.
At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!
At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career.
The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team.
The total compensation range (base + quarterly bonus) for this role is between $100,000 and $160,000 depending on experience.
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
1wk ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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