Investor Experience Associate @StartEngine

Customer Service

Salary -	Remote Location 🇺🇸 USA Only
Job Type Full-time	Posted YDay

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[Hiring] Investor Experience Associate @StartEngine

Jan 10, 2025 - StartEngine is hiring a remote Investor Experience Associate. 📍Location: USA.

About StartEngine

StartEngine is the FinTech powerhouse driving the future of fundraising and alternative investing. StartEngine was founded by Howard Marks, the co-founder of Activision (now valued at over $75B), with the goal of helping entrepreneurs achieve their dreams by removing funding barriers. Howard partnered with co-founder Ron Miller, a veteran entrepreneur and early advocate of equity crowdfunding, to build a platform that democratizes access to capital. In 2020, StartEngine welcomed Shark Tank judge and serial entrepreneur Kevin O’Leary (aka Mr. Wonderful) as Strategic Advisor and Investor. Since its inception, StartEngine has helped over 550 companies raise more than $1.1B from retail investors, with investments starting at as little as $100.

Why merely back a company when you can own a piece of it?

Do you enjoy helping others? Are you the “go to person”? Would your friends and family describe you as friendly and curious? We really should talk...

Caring about the well-being of our investors is at our core, and we want to talk to people who share our passion. Yes, we are in the finance industry, but definitely not in the old-fashioned way you might be thinking. At StartEngine, customer service is our top priority. We will teach you the industry but your unwavering dedication to customers and colleagues should come naturally.

We're looking for someone who is smart, empathetic, curious & interested in finance/investing. You're eager to join a fast growing startup and are capable of exceeding expectations.

What You'll Do

We will prepare you to engage with retail investors about investing. You'll learn about early stage investments, as well as gain a broader knowledge and understanding of how retail investors think and feel.

You'll handle inbound live chats as well as email inquiries, handling interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome.

Your mission remains simple: provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams.

What We're Looking For

You're extremely interested in the Finance/Investing world

You're empathetic

If two roads diverged in the woods, you'd actually take the road less traveled

You're curious and your favorite question is "Why?"

You can execute tasks/projects and achieve results (You get stuff done!)

Perks & Benefits

100% covered Medical/Dental/Vision - pick your own plan

Generous Equity package

Unlimited PTO and sick days

Paid WeWork Usage (optional)

100% Remote

Team Off-sites

Paid Maternity/Paternity leave

Team Happy Hours

401K program

Flexible hours

Be part of one of the fastest growing parts of the FinTech Industry

A chance to work with a highly profitable and rapidly expanding startup (not VC funded)

About The Company

StartEngine

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🇺🇸	Be aware of the location restriction for this remote position: USA Only
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

🙈 Does this job need an edit?

Back to Remote jobs > Customer Service

Investor Experience Associate @StartEngine

Customer Service

Salary -	Remote Location 🇺🇸 USA Only
Job Type Full-time	Posted YDay

🙈 Does this job need an edit?

Apply for this position Unlock 34,481 Remote Jobs

️

🇺🇸	Be aware of the location restriction for this remote position: USA Only
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Apply for this position Unlock 34,481 Remote Jobs