Salary
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Remote
Location
UK
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Job Type
Full-time
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Posted
1wk ago
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Nov 25, 2024 - Vestd is hiring a remote Enterprise Customer Success Specialist. šø Salary: Ā£30k-34k, plus equity and benefits. šLocation: UK.
Role: Enterprise Customer Success Specialist
Reports to: Enterprise Lead
Location: Remote Working (UK based)
Salary: Ā£30k-34k, plus equity and benefits
Hours: Full-Time 37.5 hours per weekĀ
Vestd is the leading regulated sharetech platform, designed to make light work of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent.
It was founded by Ifty Nasir, who is passionate about our mission. Vestdās big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow. We are all about inclusion and fairness for our customers and our team.
If youād like to learn more about Vestd, check out this short video from our founder, Ifty.
At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. Weāre committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts.
At Vestd, diverse perspectives and experiences are vital to building an innovative and successful team. If this role excites you, but youāre not sure you meet every requirement, we still encourage you to apply!
We welcome applications from individuals of all backgrounds, especially those traditionally under-represented in the startup and fintech space. Your unique perspective could be exactly what weāre looking for.
If you need any adjustments or support with your application, please email [email protected].
Requirements
Are you passionate about creating extraordinary customer experiences and driving business growth? Join us at Vestd as an Enterprise Customer Success Specialist, where youāll play a pivotal role in shaping the future of our Enterprise customer segment.
This is an exciting opportunity to work in a new and growing area of our business. You'll not only support and manage some of our biggest and most complex customers, but youāll also take responsibility for their success and retention. By owning and managing these accounts, youāll ensure our Enterprise customers feel supported and empowered to achieve their goals through Vestd. Youāll also contribute to shaping Vestdās future, by identifying new areas of opportunity for the company, to help us develop and refine products that keep us ahead of the curve in this dynamic space.
This is a unique role at the cutting edge of our growth journey ā perfect for someone who thrives on building relationships, solving problems, and driving continuous improvement.
We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role:
These are the skills and qualifications we consider important for this role:Ā
These will help you stand out from the pack:
Benefits
As the UKās first and most advanced sharetech platform, Vestd is a leading-edge company always looking for ways to innovate.
Our culture is our backbone (BreatheHR named us one of the āTop 3 Companies in the Country for Company Cultureā), and we take team happiness seriously.
Vestd strives to be as principled as possible. Weāre all about Goal 8 of the United Nations āSustainable Development Goals. This goal is about āDecent work and economic growth,ā and we consider it both with our external activities and internal workings.
Weāll do everything we can to help you grow in your role. In return, youāll want to learn all about our industry and do all you can to help us continue leading it.
Vestd is 100% remote, so in return for your commitment, diligence, and productivity, youāll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customersā schedules), but we are committed to offering flexibility where possible.
Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestdās excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloudās Fintech50.
If youāre an autonomous, self-driven individual, passionate about contributing to a meaningful mission, and you value being part of a supportive, close-knit team, this could be the perfect opportunity.
Vestd is a great place to work. Donāt just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk:
Weāre looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person.
Our application process has a few stages as we aim to find someone who is the best fit for the role. We are committed to making our process as inclusive as possible, so please contact us if you require any information or support during the application process or need to ask for any adjustments.
Please let us know if you need any adjustments or support applying for this role. We are excited to receive your application.
This job is remote within the UK. You must be primarily UK-based and eligible to work in the country.
When the team is personally invested, everyone is empowered to work towards the same goal. Research has repeatedly shown that sharing ownership accelerates growth and increases employee loyalty.
Motivating people with shares and options used to be a headache. We've made it safe, easy and affordable.
So come and explore how you could join our team!
Be aware of the location restriction for this remote position: UK | |
ā¼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ļø
Salary
|
Remote
Location
UK
|
Job Type
Full-time
|
Posted
1wk ago
|
Be aware of the location restriction for this remote position: UK | |
ā¼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ļø
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