Customer Success Specialist (native German speaker) @Laka

Started in 2017, Laka set out to transform bicycle insurance by connecting passionate cyclists all over the UK to form a community and protect their bikes. A better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other.

Laka makes sure everything runs smoothly for the community: from exceptionally fast claims to splitting the cost fairly, guaranteeing a maximum price, and all the other heavy lifting of a regulated insurance business. For that service, the community pays Laka a fee.

For cyclists it's a simple calculation:

• Take care of your gear as a community, and reap the rewards of lower cost
• Laka focuses on getting you back on your bike because that's how we get paid

It's a win-win all around!

We are growing fast and are expanding across segments, products and geographies. We started with Enthusiasts before expanding to Mobility (Commuters, City Cyclists & Cargo bikes) and E-Mobility (E-bikes but soon other E-Mobility solutions) customers. Most recently, we expanded to Commercial customers and closed exciting partnerships in the food delivery & couriers space.

Yep, it's been a busy Q1 as we also launched in the Netherlands where we set up our European HQ in anticipation of our roll-out across continental Europe.