Nov 15, 2023 - PhotoShelter is hiring a remote Customer Success Manager - Socialie. 📍Location: USA.
PhotoShelter is a leading Digital Asset Management (DAM) that helps marketing and creative teams manage their assets online. Nearly 2,000 brands rely on PhotoShelter to get their creative content to their audience, including Delta Airlines, the Boston Red Sox, the University of Florida, the Special Olympics, FreshDirect and more.
Socialie, a subsidiary of PhotoShelter, is looking for a sports and social media focused individual with a history of industry experience to join our tight-knit team. This role will be focused on looking after the biggest and best sports brands in the world as we partner with them to execute first-class social media content distribution programs.
As a Customer Success Manager, you will impact Socialie by solving our customers’ strategic, operational and basic product challenges through onboarding and continued guidance. You will be responsible for understanding our customers’ needs and supporting the elevation of their social media content distribution programs using our products. As the primary point of contact for our customers, you will be responsible for growing their engagement and usage of Socialie. Socialie was acquired by PhotoShelter in 2023, and we are now experiencing exciting growth as part of a global family of brands delivering advanced content technology to marketers and creative teams.
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Colorado (Remote); Florida (Remote); Illinois (Remote); Maryland (Remote); Massachusetts (Remote); Michigan (Remote); Montana (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Rhode Island (Remote); South Carolina (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
**Candidates must either work on the East Coast of the US or be willing to work East Coast hours.**
Our Commitment to Diversity, Equity & Inclusion:
The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter. We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.
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|🇺🇸||Be aware of the location restriction for this remote position: USA Only|
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