Customer Success Manager (CSM) @John Snow Labs

John Snow Labs is an award-winning AI and NLP company, accelerating progress in data science by providing state-of-the-art software, data, and models. Founded in 2015, it helps healthcare and life science companies build, deploy, and operate AI products and services. John Snow Labs is the winner of the 2018 AI Solution Provider of the Year Award, the 2019 AI Platform of the Year Award, the 2019 International Data Science Foundation Technology award, and the 2020 AI Excellence Award.

John Snow Labs is the developer of Spark NLP - the world’s most widely used NLP library in the enterprise - and is the world’s leading provider of state-of-the-art clinical NLP software, powering some of the world’s largest healthcare & pharma companies. John Snow Labs is a global team of specialists, of which 33% hold a Ph.D. or M.D. and 75% hold at least a Master’s degree in disciplines covering data science, medicine, software engineering, pharmacy, DevOps and SecOps.