Nov 10, 2023 - LEAP Legal Software is hiring a remote Client Success Manager. 📍Location: USA.
“As a LEAP expert, I see how much good we can do every day for lawyers and their clients.”
Client Success Manager (PMA), Remote US
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
MEET THE CLIENT SUCCESS TEAM
Our Client Success Managers are the passionate product experts building trusted client relationships that turn new customers into proud LEAP advocates. A team of friendly, caring problem solvers who thrive on helping others.
From complaint handling and cancellation management to upselling and cross training on additional features, the team makes sure joining LEAP is as simple and intuitive as humanly possible.
You’ll discover all the ins, outs, and unique challenges of our clients as you connect them to cutting edge software that helps them be more productive and profitable.
WHAT YOU'LL DO
WHAT YOU'LL BRING
WHAT YOU'LL GET
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.
LEAPster culture is about prioritizing and celebrating the incredible humans behind our market-leading technology. Think performance-driven incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, and so much more.
We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture and we’re committed to empowering LEAPsters with resources, ongoing support and more than 20 defined career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments and even work abroad.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
More you should know:
Proxify • Discover better-paying remote jobs like never before.
Multiple opportunities. Upskilling programs, 1-1 coaching and more.
|🇺🇸||Be aware of the location restriction for this remote position: USA Only|
|‼||Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.️|